Global Functional Support for C-Ontact (m/f)

Job description

·  Amadora, Portugal
·  Human Resources
·  177798
Global Business Services

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Job Description

HR Global Business Services are a strategic partner for Siemens in Human Resources, supporting our internal customers and colleagues in a professional way that allows them to fully concentrate on their core activities. Our Hub in Lisbon provides services to several Siemens entities across 12 different countries in more than 15 different languages.

What are my responsibilities as Global Functional Support?

The Global Functional Support for C-Ontact will be a single point of contact for Key Users around the world in their quest for support or changes in the system. Her/his role will be to harmonize the functionalities and usage of C-Ontact within the regions and globally.

·  Maintain standard configuration on test system;
·  Consulting on functionalities and configuration options;
·  Perform user acceptance test for new releases and/or patches;
·  Approval of new accesses (via DirX tool) and annual recertification of accesses;
·  Request and ensure tool clean up (contacts, email addresses/teams, reports, etc.);
·  Integration of new customers together with master key user (project);
·  Ensure global key user communication (e.g. Yammer, virtual meetings, etc.);
·  Maintenance of training materials for users/key users;
·  Training of new master key users;
·  Organization and coordination of key user community meetings.

What do I need to qualify for this job?

·  Bachelor degree (preferable);
·  Fluency (written and spoken) in English on a professional level - mandatory ;
·  Knowledge in relevant HR systems architecture (in particular C-Ontact );
·  Knowledge in data base management;
·  Digital mindset: interest and experience in IT solutions/applications;
·  Efficiently collaborate with people from different intercultural background;
·  Team Player, with strong customer focus, results & quality orientation;
·  Dynamic: ability to work in a virtual and international environment;
·  Reliable, organized, with autonomy and strong communication skills;
·  Solution oriented.

Job ID: 177798

Organization: Global Business Services

Company: Siemens S.A.

Experience Level: Mid-level Professional

Job Type: Full-time

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