Hotel Team Member - Breakfast / Reception

Job description

Key tasks

Overview of duties

Main responsabilities
* Customer Relations
* Check-in and check-out operations
* Provides a friendly and personal welcome for guests and remains attentive to their needs
* Establishes good relations with guests, offering advice and fostering customer loyalty
* Knows all the bar and menu products (beverage technical guidelines)
* Assist with food service and set up/food preparation for breakfast
* Ensures that the workplace remains clean and tidy and the safety of consumable goods by always respecting HACCP regulations
* Is responsible for the bar's cash holdings'
* Hygiene / Personal safety / Environment