Inside Sales Coordinator

Job description

This position will be responsible for partnering with the outside sales team to proactively sell services, parts, and consumables for the Engineered Solutions (ES) Service business, driving market penetration, and accelerating aftermarket revenue growth.  The Inside Sales Quote Coordinator will be responsible for building customer relationships within a defined geography, communicating directly with customers, and introducing new products & upgrades at every opportunity to exceed customer expectations and deliver profitable aftermarket growth for the ES Services team.
Responsibilities -Engage customers and prospects via phone and email to identify sales opportunities from funnel to close-Collaborate with field sales, field service, customer service, and other SUEZ teams to drive continuous sales growth-Create customer proposals, quotations, and documentation utilizing both the CRM system (Salesforce.com) and ERP system (SAP)-Collaborate with lead qualification team-Maintain an accurate, up to date, sales forecast-Perform customer account analytics and provide constructive feedback to management to drive continuous improvement of inside sales processes-Monitor key metrics and report to leadership on a set frequency-Become knowledgeable of company products/services, pricing plans, competition, marketing objectives, sales objectives and sales skills to sell company products/services-Participate in short-term and long-term marketing plans for the region of responsibility-Provide payment information and other documentation for invoicing of products and service-Other tasks as required for follow up and attention to customer needs