Fire and Security Technician II

Job description

Schneider Electric™creates connected technologies that reshape industries, transform cities and enrich lives. Our 144,000 employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment: https://youtu.be/NlLJMv1Y7Hk .

Great people make Schneider Electric a great company.

What do you get to do in this position?

This position is responsible for being a first-response for customer interactions, servicing complex system issues on time and to the customer's satisfaction. These specialists will be responsible for troubleshooting and repairing customer systems, performing scheduled maintenance, and performing warranty work. They are also responsible for analyzing customer needs and making suggestions regarding expanded product offerings to existing customers. To perform this job successfully, an individual must be able to perform each primary job duty satisfactorily.

· Troubleshoot and Repair Fire Alarm & Security systems
· Install, replace and re-commission devices, equipment and software
· Assist in performing job site training sessions
· Provides emergency and warranty service as required
· Provide on-site training to customers as needed
· Suggest system improvements and modifications
· Assist sales with Service Quotes
· Programming for Service and Projects

Desired profile

Qualifications :

This job might be for you if:

Education:

·  Two-year (2) degree in a related technical field required or related work experience

Experience:

·  Minimum of 5 years servicing fire alarm and security systems
·  EST-3 certified preferred, not required
·  NICET certified preferred, not required
·  Experience with EST, Firelite, Silent Knight, Pelco, Avigilon, Genetec, AccessXpert & VideoXpert

Skills & Abilities:

·  Intermediate ability to use Microsoft Office programs including but not limited to Word, Excel and PowerPoint.
·  Demonstrated focus on the customer

We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company. We're looking for people with a passion for success — on the job and beyond. See what our people have to say about working for Schneider Electric: https://youtu.be/6D2Av1uUrzY .

Let us learn about you! Apply today.

You must submit an online application to be considered for any position with us. This position will be posted until filled.

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

Concerning agencies: Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such.