Field Service Engineer (ITD)

Job description

A Field Services Project Engineer is responsible for the day to day technical activity within 1 or several projects.

· Producing technical documentation
· Build the BOM ( Bill of Material ) for the Project Manager
· Validation and acceptance of equipment and services
· Customer liaison for technical items within the project/s
· Resolving technical issues within projects

Essential Responsibilities:

Depending on the size of the country and modernization projects, breadth of responsibilities can vary. Here follows a complete overview:

Project Responsibilities
· Understand project scope
· Assist in initial project planning to develop required tasks and estimate effort requirements for those tasks
· Responsible for implementation of solutions for the project/s
· Responsible for timely and accurate development of drawings and documentation on assigned projects
· Awareness and compliance with project quality procedures (QA)
· Manage individual priorities, deliverables and utilization (time management)
· Onsite project work as required
· Inform Project Manager of all variations and risks in a timely manner

Technical:
· Ensure technical skills and knowledge permanent improvement in line with corporate direction
· Contribute to improving Engineering Capabilities/Processes by sharing knowledge and ideas
· Ensures that activities conform with relevant government regulations, company policies, standard and ethics

Communication & Reporting:
· Contribute to specifications, functional descriptions, and manuals
· Consult with colleagues in areas of technical expertise
· Identify opportunities to widen the use of the company's solutions within projects, where relevant
· Conduct all communications in a professional manner
· Keep Project Manager up to date with current progress and participate to communication Plan to maintain client relationship
· Provide early warning to the Project Manager of impending problems or issues

Administration/General
· Perform administrative duties as related to the role including timely completion and submission of timesheets and expense claims
· Comply with company standards and policies
· Keep Document Management System up to date with all Reports and documentation for Engineering on the project ( inc. digital Archives )

Relationship Management

Maintains and encourages appropriate communications and cooperation:

· with customers / partners /supplies
· with our entities within =SE= divisions and entities
· with project team

Health, Safety and the Environment
· Complies with company and customer HS&E standards and policies from Solution design to execution.
· Takes a personal interest (or 'actively owns') HS&E issues and activities within your area of responsibility - lead by example.

Main interactions:

Project Manager, Project Team, SE Factories, Installation & site Team from Schneider and Client,

Partners and Suppliers.

Key Success Factors

Delivered quality meets or exceeds customer expectations

Up to date unbeatable technical skills

Professional development plan in place

Relevant parties (Project team, sales team, site team, etc) are aware of project progress.

Written communication meets standards

Positive feedback from internal and external customers

Complies with company HS&E, legal and ethical standards

Desired profile

Qualifications :

Electrical Engineering

Job Related Experience:

Previous experience in the delivery of UPS

Solid technical report writing skills

Mastering of CAD Software like Autocad …

Knowledge of project management software tools is a + (MS Excel, MS Project)

Business Understanding:
Procurement
Risk Management
Health, Safety and Environment

Others (e.g. language skills, technical skills):

High level of organizational skills

Good communication (written and verbal) and interpersonal skills

Autonomous
Exceptional attention to detail
Problem solving
Planning and scheduling

Langages: FR/NL/UK