Greeter

Job description

As an Ambassador of the Maison, you are responsible for welcoming clients, managing waiting time, and ensuring that they are being taken care of in the most efficient manner. You will also assist the Sales Associates during a sale if required.

 

KEY RESPONSIBILITIES

Greeting & Queue Management

·  Client Welcoming & Waiting Time Management
·  Monitor queue, input client data in internal application and generate report to Boutique team
·  Act as the liaison between clients and boutique team by taking down client details whenever possible to identify client’s needs
·  Manage appointments and waiting time and ensure that the clients are being assisted by Sales Associate accordingly
·  Be the Cartier Ambassador by providing an exceptional client experience at the entrance of the boutique

 

Daily Boutique Operations Support

·  Be a key contact person to answering boutique phone
·  Support the opening and closing of the boutique
·  Assist in monitoring the cleanliness and overall experience of the boutique

 

KEY COMPETENCIES

·  Bachelor Degree in any related field
·  At least 2 years experience in retails, service industry, hospitality or tourism
·  Pleasant personality with strong interpersonal and communication skills
·  Excellent customer service with a client centric mindset
·  Ability to handle with in front complex situation or problem and quickly resolve with a professional manner
·  Good communication in both English and Thai

 

HOW DO WE KEEP YOU SMILING?

·  A great opportunity to be an essential contributor in a dynamic team, working for the success of a first class Luxury Maison under strong business acceleration and transformation
·  Potential opportunities within the Richemont Group to help you develop and take your career to the next level

 

YOUR JOURNEY WITH US:

·  After being shortlisted, you will meet with the HR Manager and Boutique Managers to get to know YOU and assess your fit to the role and share on the Maison culture and team dynamics
·  If you are the successful candidate, discover and immerse yourself in the world of the Richemont Luxury

 

PERSONAL DATA COLLECTION STATEMENT

 

We, Richemont Luxury (Thailand) Limited (“Richemont”), will collect and process your résumé, curriculum vitae or other personal information such as name, email address, postal address, telephone number and other information regarding yourself, your past employment and/or your education (hereinafter referred to as “Personal Data”) for the purposes related to the evaluation of your application and recruitment process as well as to contact and correspond with you to respond to such applications (“Purposes”). Failure to provide such Personal Data may affect our processing and evaluation of your application.

All information provided by you will be used for the Purposes only. If your application is unsuccessful, we will keep your Personal Data for a period of 1 year and will destroy it after such period.

Your Personal Data may be provided to our Group and any subsidiary company of our Group, and/or any internal/external trusted service providers in Thailand and outside of Thailand authorized to process the information for the Purposes.

If you provide the personal data of any third partis to Richemont (including, for example, your previous employer), you agree that you have obtained their authorisation for Richemont to use the information for the Purposes.