Sales Administrator

Job description

about the role

Maintain end-to-end order management & housekeeping for assigned countries / cluster:

Books orders for assigned countries/cluster in OBS Order Intake Tool

Manages Order Booking recognition policy/compliance for assigned countries / cluster

Resolves issues for missing/incorrect data.

Clarification/resolution of orders delayed within Order- to- Bill ( OTB) owned milestones within GOLDtool.

Monitors/pro-actively chases orders to enable smooth flow through OTB owned milestones.

Communicates with assigned countries, any problems, reports pertinent information via email, reports, telephone etc.

Manages orders from Order Management through to Order Book to enable booking and recognition of order value

Validation of correct OBS legal entity signature on all orders

Assists with departmental issues relating to commercial detail within commissions, order book, Sales Operations, Sales Force.

Trains and mentors new team members regarding all aspects of the Order Management role.

Assists with creation of orders if other team members need support with backlog/high volume.

Participates in the UAT for new developments, updates & training of relevant tools & processes.

Up-to-date and thorough understanding of ordering process and each milestone owner’s responsibilities i.e. actions carried out within each milestone.

Understanding of Order Intake Tool (OIT) and order booking.

about you

Strong competence with Microsoft excel – Intermediate / Advanced level

Computer literate & numerate

Strong database knowledge and experience

Solid oral and written communication skills engaging with customer and

internal departments/Groups within the Company

A logical/analytical approach

Strong organisation skills

Attention to detail: able to identify potential problems/issues and act upon them accordingly

Motivated individual: able to manage time effectively, multi-tasking & prioritising duties.

Strong database knowledge and experience

Desire to learn and develop a career in a global sales organisation

additional information

To maintain end-to-end commercial management of order processing for Europe

Manage order booking process for assigned Country/Country Cluster

Base salary from 1,150 € brutto per month (upon agreement) + variable part and other benefits. Actual salary is likely to be higher based on skills, knowledge and experience. 

department

International Business

Orange Business Services manages and integrates the complexity of international communications, freeing our customers to focus on the strategic initiatives that drive their business.  Our extensive experience and knowledge in global communication solutions, together with our understanding of multinational business and local support in 166 countries and territories, ensure that our customers receive a consistent, global solution wherever they do business.

contract

Regular