Sales Associate - Mishawaka, Indiana

Job description

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

ESSENTIAL JOB RESPONSIBILITIES

SALES GENERATION

Meet sales goals

Build and maintain clientèle through developing relationships

Utilize the elevated levels of sales and service to maximize sales performance

Demonstrate an in-depth knowledge of the merchandise

After closing a sale, monitor all details including: shipping, alterations (if applicable) and special requests to ensure customer satisfaction

Comply with all sales related policies and procedures

Maintain a keen interest in the fashion industry and market trends

CUSTOMER SERVICE

Provide the highest level of customer service

Create memorable experiences for clients

Build and maintain repeat clientele; utilize client book

Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

OPERATIONS

Ensure store assigned tasks are executed to standard, in a timely manner

Maintain backroom organization at all times

Keep selling floor and merchandise neat, organized and stocked

Assist in the maintenance of all inventory in the stockroom and on the selling floor

Assist in all areas of stock, shipping, receiving protocol/policies and all

shipping/ receiving related paperwork.

Participate in inventories

Comply with all Point-of-Sale policies and procedures

Properly execute all relevant register functions

Adhere to work schedule, inclusive of time and attendance

Participate in all relevant training and development seminars, programs and meetings as directed by store management

We are an Equal Opportunity Employer M/D/F/V