Mini Bar Attendant

Job description

Boldly coloring outside the lines of luxury, W turns the traditional notion of the extravagant hotel on its head. Our irreverent attitude and taste for excess redefine revelry for the modern jet set. Our guests have a lust for a life less ordinary that drives them to demand more, experience it all, and hit repeat.
We share our guests' passions, providing insider access to what's new and what's next. Moderation is not in our vocabulary and we know that lust for life demands more, not less. W guests soak it in and live each day with a mantra: Detox.Retox.Repeat. If you're ready to create the energetic W scene that is magnetic to everyday disruptors around the world, then we invite you to explore a career with W Hotels.

Desired profile

Qualifications :

KEY ATTRIBUTES

Ø Being an excellent communicator

Ø An excellent telephone manner and proven customer service skills

Ø Good knowledge or experience of the hospitality industry

Ø Basic PC Skills

Ø A team Player with flexible & positive attitude

Ø Hardworking and consistent

DESIRABLE ATTRIBUTES

Ø Previous experience of the hospitality industry

Ø Previous experience using Bartech system

Ø Passion for the hospitality industry

Ø Able to work in a fast paced environment & remain calm under pressure

Ø Previous brand experience or knowledge

MAIN SCOPE OF ROLE

As a Munchie Box Attendant crucial part of your job is not only to refresh the mini Bar but also to create memorable experiences, establish a connection and add a personal touch. You work closely with In Room Dining, Style, and the Welcome Desk as we know that team work is how we can achieve outstanding service quality for our guests.

MAIN DUTIES & RESPONSIBILITIES

This role requires the following responsibilities, which include but are not limited to;

Ø Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.

Ø Set up, stock, and maintain work areas. Inspect the cleanliness and presentation of all china, glass, and silver prior to use.

Ø Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.

Ø Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications.

Ø Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets.

Ø Support all co-workers and treat them with dignity and respect. Support team to reach common goals.

Ø Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.

Ø Stand, sit, or walk for an extended period of time or for an entire work shift. Read and visually verify information in a variety of formats (e. g., small print). Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.

Ø Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move over sloping, uneven, or slippery surfaces and steps. Move up and down stairs and/or service ramps.

Ø Welcome and acknowledge all guests according to company standards.

Ø Speak with others using clear and professional language, and answer telephones using appropriate etiquette.

Ø Perform other reasonable job duties as requested by Supervisors.

As per business needs and at the request of direct supervisor and/or management, the talent could be required to perform other tasks outside of those listed above.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.