Franchised Spa Receptionist

Job description

Thank you for your interest in this position. It is a job opportunity with one of Marriott International's franchisees.

Please apply online at https://atriumhospitality.com/external-candidates-2/

Desired profile

Qualifications :

Additional Information: This hotel is owned and operated by an independent franchisee, Atrium Hospitality . The franchisee controls all aspects of the hotel's employment policies and practices, including the selection and hiring process. If you accept a position at this hotel you will be employed by a franchisee and not by Marriott International.

To administer professional, personalized service for each guest from the time of first contact.

Job Responsibilities:

• Display good customer relation skills and take initiative to greet guests in a friendly manner, communicating hotel amenities and policies, as well as local attractions and directions.

• Answer phone and direct calls.

• Explain spa menu, pricing, and all other policies to guests.

• Book appointments and all points of sale.

• Price all retail items and maintain retail area in a professional manner.

• Keep desk area organized and clean and maintain office supplies.

• Fulfill opening and closing shift duties.

• Support Spa Manager with the necessary communication.

• Follow all company and safety and security policies and procedures; report accidents, injuries and unsafe work conditions to management; complete safety training and certifications.

• Maintain confidentiality of proprietary information and protect company assets.

• Ensure uniform and appearance is clean and professional.

• Other duties as assigned.

Job Skills:




• Ability to establish a friendly relationship with all guests while anticipating their needs.

• Ability to handle point of sale for services and retail items.

• Familiar with standard computer programs.

• Strong command of the English language with ability to explain various treatment/services to guests.

Job Qualifications:

• High School Diploma or equivalent preferred.

• Minimum three (3) months experience in spa, office or retail setting.

This company is an equal opportunity employer.

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