Product Wear Test Coordinator

Job description

Description

PURPOSE:
The mission of the Product Wear Test team is to facilitate evaluations and analysis of fit, comfort, and functionality of products under real-life conditions with an appropriate panel of consumers. The Coordinator supports both written and verbal communications with test program members and cross-functional partners, executes administrative duties related to test garment processing and survey execution and supports activities related to program member recruitment.

RESPONSIBILITIES:

• Coordinates execution of all product wear tests (setup, distribution, and data collection) for all Victoria’s Secret and PINK categories
• Present wear test results to CF team in a clear manner, ensuring relevant information is communicated
• Receive and manage all wear test samples, ensuring proper distribution to the appropriate participants as well as accurate reference sample maintenance
• Support evaluation of customer segmentation of consumer panel, member recruiting, and maintenance of member communication, education and incentive efforts
• Support in-person consumer feedback activities such as group discussions and store walk-throughs
• Collect and properly format raw survey data for pass off to directed partners
• Support wear test reporting as needed
• Update manual for online testing tool and garment distribution processes as needed
• Build relationships with cross functional partners who support and inform an end-to-end product performance program
• Communicate in an effective, clear and persuasive way at all levels within the organization
• Responsible for a segment of the wear test panel
• Pull tech packs from FlexPLM & set up audit sheets
• Support as note-taker for all wear test intent meetings and understand details and goals of each wear test
• Maintain sample library organization and manage all donations/Sample Sale items
• Manage all inventory needs for office supplies
• Support fit event planning & execution
• Manage gift card redemptions
Qualifications

QUALIFICATIONS:

• Bachelor’s degree in a business discipline (Apparel Design, Merchandising, or Marketing preferred but not required)
• 1-3 years of related retail experience preferred
• Proficient in Microsoft Word, Excel, Power Point and Outlook; FlexPLM a plus
• Excellent written and verbal communication skills
• Detail oriented
• Data analysis skills [a plus]
• Must be able to manage multiple projects simultaneously
• Must have a customer focus/mindset
• Experience in a retail store or retail home office environment highly recommended

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.QUALIFICATIONS:

• Bachelor’s degree in a business discipline (Apparel Design, Merchandising, or Marketing preferred but not required)
• 1-3 years of related retail experience preferred
• Proficient in Microsoft Word, Excel, Power Point and Outlook; FlexPLM a plus
• Excellent written and verbal communication skills
• Detail oriented
• Data analysis skills [a plus]
• Must be able to manage multiple projects simultaneously
• Must have a customer focus/mindset
• Experience in a retail store or retail home office environment highly recommended