Returns Clerk

Job description

The Returns Clerk coordinates returns clerk activities with warehouse management and distribution center.

Your Role

The Returns Clerk coordinates returns clerk activities with warehouse management and distribution center.

Your Responsibilities

• Validate and record inbound and outbound data manually and systematically (WMS)

•Coordinate returns clerk activities with warehouse management and distribution center.

•Process returns of unordered and non-saleable merchandize.
•Inspect and verify products and merchandize worth returning back.
•Verify and inspect all forms, reports and records relating to product returns.
•Inspect and reconcile quantities returned with that of the returns forms and documents.
•Ensure customer satisfaction through handling of product returns and exchanges.
•Maintain and manage a database of all product returns and exchanges.
•Adhere to and comply with corporate standards and procedures in handling returns.
• Effectively communicate with carriers, customer, operations, and management

• Performs clerical duties such as filing, inbound/outbound phone calls, use of radio, data entry, etc.
• Verify and receive product into inventory

Your Skills and Experiences

•High School Diploma or Equivalent
•Proficient in Microsoft Office Suite and knowledge of order entry systems
•Previous customer service experience
•Effective written and verbal communication skills
•Forklift certification required
•Order picker/reach truck experience required.

Good Reasons to Join

We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment.","industry":"Logistics","datePosted":"2020-08-28T00:00:00.000Z