Waitress

Job description

Description

About us

At  Crowne Plaza ® , we want our guests to feel able to do their best, achieve their goals and be recognized for their success.  To help them we need you to stay One Step Ahead and: by being an expert at what you do; by acting and looking the part and adapting your style to match your guests’ pace in all you do, by supporting and respecting your guests and their goals; by recognizing them and making them feel valued and important; and offering thoughtful choices to help them feel restored and balanced, by being perceptive to your guests’ needs; by taking ownership for getting things done and working seamlessly with others to help guests be successful.

Your day to day

·  Attends and participates in daily briefings and other meetings as scheduled
·  To use and maintain all equipment’s in neat, tidy and clean condition
·  To report any loss, theft, damage or strange behaviour / incidents to the floor supervisor
·  Assist with the preparation of functions and service
·  Establishes and maintains effective employee working relationships
·  To carry out any other reasonable tasks requested by your supervisor or department head or management
What we need from you

·  Maintain hygienic standards and procedures
·  To assist with any guest request
·  Assist with the preparation of an outlet for service including:
·  Cleaning of equipment
·  Sorting of stores equipment
·  Cleaning and maintaining glassware for service
·  Cleaning and maintain flatware for service
· 
 Mini Bar duties including: 

·  Filling mini-bar trolleys
·  Checking used stock against issued stock
·  Replacement of stock in accordance with mini-bar procedure
·  Recording of replacement of stock
What we offer

We genuinely care about people and we show this through living out our promise of True Hospitality each and every day. It’s what connects every colleague in all IHG ®  hotels.

There is a great learning and development platform that's tailored for your individual needs. Our virtual learning facilities are always at your disposal to help you and give you the opportunity to realize your personal and professional aspirations.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives.