Global Resilience Analyst

Job description

Description

About us

When you join us at IHG®, you become part of our global family.We have a purpose to create Great Hotels Guests Love through delivering our brand promise of True Hospitality for everyone.We know there’s no one quite like you, your talents, dreams and interests make you who you are and that’s what we want at IHG.You may not have heard of IHG, but the chances are you aware of our brands! IHG is one of the largest hotel companies in the world, with a family of brands including InterContinental, Holiday Inn and Crowne Plaza.We believe the culture at IHG is unique as it’s created by our people and founded on strong values. These values are our Winning Ways and they are a set of beliefs and behaviours that are important to us and our customers – that’s one of the reasons why we’ve been certified as a Top Employer UK 2018 by the Top Employers Institute.

 

We have an opportunity for Global Resilience Analyst to join us. You will work under the direction of the Global Director of Resilience, ensure the ongoing implementation, coordination and embedding of IHG’s Global Crisis Management Program across IHG.

Your day to day

You will support the Global implementation and maintenance of IHG’s Crisis Management Program and approach in line with established global Crisis Management principles and business objectives. Ensure that these activities are designed to make and keep the business safe through adequate development, training, testing and maintenance of the crisis management program, ensuring mitigation against potential business disruptions.

 

Key responsibilities will include:

·  Analysing external markets, including public sector, competitors and international standards for best practice and benchmarking for business resilience and ensure IHG alignment
·  Conducting intelligence gathering and reporting on existing and emerging issues that have the potential to negatively impact specifically IHG business, interests and reputation
·  Providing regions/ functions with topical focus points for training on a monthly basis based on existing and emerging threats
·  Developing and delivering scenario-based crisis management training sessions
·  Maintenance of IHG’s Crisis Management Programmed including document review and incorporating ongoing feedback from the business
·  Measuring and reporting on the effectiveness of the Global Crisis Management tools, materials and plans, especially at hotel level.
·  Working cross functionally with other team members in Global Resilience as needed on contingency planning advice for the business
What we need from you

Educational Attainment

·  Degree in international relations, hospitality, risk management or an equivalent combination of education and work-related experience.
·  Post graduate level studies preferred but not required
·  ISO 22301 qualified (or in the process of qualification)

 

Critical Expertise & Experience

·  Up to 2 years recognised experience in either a hospitality related field or risk consulting (E.g. fraud, Human resources analytics and culture)
·  Up to 3 years recognised experience in similar role in a global environment.
·  Previous hospitality related risk management work experience preferable but not required.

 

Required Skills

·  Ability to communicate at all levels.
·  Excellent interpersonal skills with ability to work through people to achieve results.
·  Ability to influence, collaborate and interact with multiple teams.
·  Excellent communication skills to interact in a multicultural global environment
·  Strong project management foundation with ability to prioritize.
·  Ability and willingness to travel to, and work at, various IHG locations if required.
What we offer

This is a full-time position with a competitive salary on offer. 

At IHG, we promise to recognise you for great work and give you the tools needed to build a successful career with us and you will have chance to work with a great set of people.

The role will be based at our corporate Head Office where we have ample parking on site, a free gym, subsidised restaurant and Starbucks.

Our picturesque office in Denham, Buckinghamshire is easily accessible on the A4/M40. Alternatively, many of our employees commute from London – there are regular trains from London Marylebone taking approx. 20 – 35 minutes, or the Metropolitan or Piccadilly tube lines go to Uxbridge where we provide a free shuttle bus.

But most of all… we’ll give you room to be yourself!  Hit apply if you think you have the skills we’re looking for! 

As an equal opportunity employer, IHG is committed to providing a working culture that values diversity and inclusion and is committed to making reasonable adjustments to provide a barrier-free recruitment process.

 

Role open for applications: 05/02/2020

Closing date for all applications: 03/03/2020