UX Researcher

Job description

Who we are:

As IBM designers we're creative problem solvers who work together using the latest techniques to craft intuitive user experiences. We're a group of researchers, UX designers, and visual designers who enjoy exploring the root causes of our clients' business problems and collaborating with our development teams to build solutions.

Who you are:

You're a dedicated UX researcher who is passionate about understanding your users and getting to the roots of their pain points. You're a skilled interviewer and user tester who knows how to craft the right questions to elicit the most relevant information from your subjects. You enjoy working in diverse teams and value different perspectives. You're comfortable presenting your findings and recommendations to a broad range of stakeholders around the world. And last but not least, you excel at establishing relationships and networking with the clients you serve. Sound like you? Keep reading.

Your role will be based in the IBM Studio, a buzzing, modern working environment which brings together best-in-class practitioners, technology and workspace. You will work as a researcher across several teams and be an active member of our User Experience Team, interacting daily with some of IBM's 210,000 partner companies worldwide, understanding their needs and pain points and helping to propose solutions.

When considering your past experience, this is what we'll be looking for:

·  Real passion for creative, user-centered outcomes.
·  A portfolio of your past work that clearly shows the empathy generated for your users and the value you added to your projects.
·  Interviewing and user testing skills.
·  Experience in facilitating research workshops.
·  Deep understanding of UX practices and methodologies.
·  Knowledge of Sketch and Invision.
·  Understanding of Design Thinking practices.
·  Meticulous attention to detail.

These are the interpersonal skills that we believe will bring success in the role:

·  Experience working and negotiating with team members and clients.
·  Collaboration skills.
·  Strong communication and presentation skills.
·  Motivation to address the underlying problem and question any assumptions.
·  Planning, organisational, and time management skills, with the ability to prioritise own workload.

Also, we would be impressed to see evidence of your...

·  Experience working in cross-disciplined agile teams.
·  Experience collaborating with colleagues who are overseas.
·  A background in building and executing upon targeted communications plans.
CIODEM20
Auto req ID

283831BR
Required Education

None
Role ( Job Role )

Business Design Consultant
State / Province

LONDON, CITY OF
Primary job category

Consultant
Company

(8660) IBM United Kingdom Limited
Contract type

Regular
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

F&O
Preferred Education

Bachelor's Degree
City / Township / Village

LONDON
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

As per job description
Country/Region

United Kingdom
Preferred Technical and Professional Experience

As per job description
Secondary Job Category

Other Consultant
Eligibility Requirements

Sponsorship not available.
Position Type

Professional
Early Professional Track

Not Applicable - Professional Hire
Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.
New Collar Role

Yes
Introduction

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.
Your Life @ IBM

What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities – where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust – where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.
About Business Unit

Our mission is to deliver best-in-class systems and tools that differentiate us from our competitors and help our Business Partners win in the marketplace.
About IBM

IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

CIODEM20