IBM Internship - Support Center Representative

Job description

We are looking for Juniors that can join our teams and participate in the execution of our service management projects. In this role, your contributions and new perspectives will be valuable in providing a high quality user experience to our customers.

Activities during the paid internship include:
• Training regarding IBM as a corporation and IBM Romania - departments & activities;
• Soft skills training: Communication, Team work, Planning & Organizing, Presentation Skills, Client consulting;
• Sessions regarding hardware, software and services depending on your interest and knowledge;
• Tasks in frame of a development project on which you will work together with the senior team members and other interns, sharing information and knowledge;
• Personalized learning and development.

Auto req ID

261858BR
Required Education

Bachelor's Degree
Role ( Job Role )

Student/Intern
State / Province

BUCURESTI
Primary job category

Other
Company

(0112) IBM Romania Srl
Contract type

Fixed Term - Short Term
Employment Type

Full-Time
Is this role a commissionable/sales incentive based position?

No
Travel Required

No Travel
IBM Business Group

GBS
Preferred Education

Bachelor's Degree
City / Township / Village

BUCHAREST
Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
Required Technical and Professional Expertise

The Junior Support role calls for a positive and proactive approach, a clear mind and the ability to work to very high standards and challenging timescales. You should also have a passion for the business and pay great attention to detail.
In addition, the following will be essential:
·  Bachelor's or Master's degree
·  SQL & Linux - Medium
·  English language skills: Fluent
·  Analytical thinking
·  Attention to detail
·  Customer focus
·  Excellent verbal and written expression
·  Strong time management skills.

Country/Region

Romania
Preferred Technical and Professional Experience

● Volunteering Activity
● 2nd foreign Language is a plus.
Secondary Job Category

Unassigned
Eligibility Requirements

Eligible to work in country.
Position Type

Early Professional
Early Professional Track

Technical Services and Solutions (GBS ONLY)
Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.
New Collar Role

No
Introduction

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
Your Life @ IBM

We are looking for Juniors that can join our teams and participate in the execution of our service management projects. In this role, your contributions and new perspectives will be valuable in providing a high quality user experience to our customers.

Activities during the paid internship include:
• Training regarding IBM as a corporation and IBM Romania - departments & activities;
• Soft skills training: Communication, Team work, Planning & Organizing, Presentation Skills, Client consulting;
• Sessions regarding hardware, software and services depending on your interest and knowledge;
• Tasks in frame of a development project on which you will work together with the senior team members and other interns, sharing information and knowledge;
• Personalized learning and development.
About Business Unit

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.
About IBM

IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the world's economy. IBM Services partners with the world's leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence.