Quality Assurance Trainee

Job description

Quality Assurance Trainee

Hyatt Place Amsterdam Airport is looking for a Quality Assurance Trainee!

Hyatt Place Amsterdam Airport is a welcoming place, where guests find uncomplicated experiences in a casual atmosphere. Our hotel has 330 rooms, 6 spacious meeting places and an inviting restaurant. We welcome guests from all over the world, whether for business, group travel or leisure.

As Quality Assurance Trainee, you are part of the Housekeeping Team, reporting directly to the Rooms Manager. You will be working with other Housekeeping Supervisors and Team leaders to ensure our room cleanliness is up to standards.

Responsibilities

· Responsible to provide courteous, professional, efficient, and flexible service in order to create memorable guest experiences in our hotel;
· Take care of a clean and tidy hotel;
· Partly responsible for the guidance of the Housekeeping attendants and General Services Cleaners to guarantee the cleanliness of the complete hotel, this includes rooms, corridors, and public areas;
· Maintain a good inventory of all Housekeeping supplies;
· Closely collaborate with various departments such as the Front Office;
· Check if all guest rooms and public areas are cleaned in accordance with the hotel’s standards.

We care about you so you can be at your best!

· In this role, you will join an international team of fun colleagues. You will become part of the Hyatt Family, an International company across 73 countries with global growing opportunities.

· We offer a wide variety of online courses and classroom trainings allowing you to work on your professional and personal development.

· We care about your career opportunities and will come up with a personal development plan to prepare you for your future career. Many of our trainees have been offered positions within Hyatt after their internship!

· Furthermore, you are eligible for discounted room rates as of day 1.

· We offer a trainee allowance of 750 Euro per month.

· We offer collective discounts for insurances with various companies, free parking and meals per worked day.

· Our Wellbeing Team is excited to facilitate activities and provide information to improve your mental and physical health.

· We provide time during your internship to work on your thesis, with the option to do this from home with agreement of your manager.

Desired profile

Qualifications :

Qualifications

· You are enrolled in a relevant HBO/Bachelors program in the Netherlands; Hotel Management, Facility Management, or Tourism & Leisure Management;

·  You are eligible to perform your internship in the Netherlands;
·  You are fluent in English;
·  You have an eye for detail, are flexible and pro-active;
·  It is not a problem for you to work in rotating shifts and weekends.

Preferred Qualifications

·  You have experience with Opera;
·  You live in the Netherlands;
·  You have Dutch language skills.

We are looking forward to meeting you if you are interested!