Guest Relations Officer

Job description

You will be responsible to provide an excellent and consistent level of service to your customers. The Guest Relations Officer is responsible to contribute to the smooth and efficient running of the Guest Relations within the Rooms Division.

Desired profile

Qualifications :

·  Ideally with a relevant degree or diploma in Hospitality or Tourism management.
·  Minimum 2 years work experience in hotel operations and exposure in handling VIP guests.
·  Good customer service, communications and interpersonal skills are a must.
·  Additional language proficiency a plus.