Project and Programme Management Office (PMO)

Job description

Job description

Why Join Us?

Some careers have more impact than others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Project and Programme Management Office (PMO).

Principal responsibilities :

Administration staff may be located in a variety of areas of HSBC, they may be located in projects or specialist teams as well as in established BAU teams. These may be in teams or departments carrying out specialist work where the role holder is expected to have low level expertise in the field, but will not be required to be a specialist in the field or be a subject matter expert. The job may support a team or a single person.

The Opportunity:  

The vision statement for Change Delivery is “To be the businesses’ primary change partner, support the implementation of the Group Strategy and make change a source of sustainable competitive advantage for HSBC”.  The job is a major point of contact with the business and IT. The jobholder works independently and has a high level of flexibility to consult with the business at all levels. They will need to have the ability to work closely with and build good relationships with Software Delivery, IT Operations, Service Delivery, and with other delivery partners and Global Functions. The jobholder is expected to successfully engage in multiple initiatives simultaneously, taking a lead analyst role in larger projects, directing all analyst activity.

What you’ll do:

·  Project and Programme Management Office (PMO)’s responsibilities:
·  Support Project/Programme/department on resourcing, administration and reporting, budgeting and other key areas.
·  Support in general organisational and operational tasks and activities including assisting in resolving any administrative problems
·  Document management - disseminating information, drafting presentations and documents file and document management
·  Data processing -  data entry, basic data analysis
·  Record administration – maintaining records, information resources and data sources
·  Data Reporting and Monitoring– Consolidation of information and ensure accuracy, timeliness and quality of information related to and not limited to people/staffs, projects, resourcing, budget/expenses, etc.
·  Support budget preparation; scheduling expenditures; monitoring costs; analyzing variances.
·  Co-ordination - co-ordinating activities, arranging transformation resources, meetings, services and supplies
·  Control - gatekeeper or primary point of contact roles for an area
·  Assisting with the coordination and execution of business initiatives and activities in support of business or geographic area aims.
·  Manage/support staff engagement activities, events, and visitors.
·  Support in business planning activities which may include financial, technological and resource planning.
·  Support New resource end to end on-boarding process.
·  Analyze and revise business operating practices to improve efficiency.

Requirements

What you will need to succeed in the role:

Knowledge

·  Practical experience in project management and stakeholder management
·  Understanding of banking / HSBC
·  Advance working knowledge in MS Excel is a must.
·  Understands basics of financial performance and budget control metrics 

Experience

·  Minimum 3 years of working experience in providing organisational, administration and reporting and project management
·  Evidence of strong communication, people and influencing skills
·  Strong verbal and written communication skills and some experience in face-to-face presentation
·  Understanding of Project/Programme Management disciplines/frameworks
·  Able to speak and understand Mandarin and Cantonese
·  Good working knowledge of MS Office, Group standard tools (Clarity, Sharepoint, etc) 

Capabilities

·  Strong analytical skill and experienced in MI reporting using MS Excel
·  Evidence of strong analytical skill
·  Exceptional  verbal and written communication skills
·  Detail oriented and comfortable working in a fast-paced office environment
·  High degree of multi-tasking and time management capability
·  Shows flexibility and willingness to apply themselves to different tasks
·  Strong team player and people skills
·  Ability to analyze and revise operating practices to improve efficiency
·  Superior organization skills and dedication to completing projects in a timely manner
·  Problem Solving and Critical Thinking 

Qualifications and Accreditations

·  Bachelor’s degree required
·  Educational studies in Project/Programme Management field -desired