Business Development Officer (Qatari Nationals Only)

Job description

Business Development Officer – Qatari Nationals Only


About HSBC

HSBC is one of the world's leading banks, with a network covering 67 countries and territories. Our global reach means we offer many ways for you to develop your career. We offer an inclusive, values-led culture, tailored learning and development programmes and competitive benefits. We have roles in retail, commercial, investment and private banking and a range of operational and functional teams.

Role Overview

Achievement of sales targets in line with the group objectives through acquisition of quality business & good customer service.

Duties & Responsibilities

• Maximize sales opportunity from allocated territory

o By providing a single point of contact for AEL companies.
o By implementing proactive/ creative initiatives to generate sales and meet monthly & annual

sales targets.
o By building long term relationships with ‘key' contacts.
o By targeting competitors' quality customers and transferring them to HSBC.

• Provide efficient and personalized customer service

o By providing advice, guidance and solutions in a structured manner to the customers

according to their ‘need'.
o By proactively broadening & deepening relationships with HSBC customers through effective

customer contact thereby enhancing the financial value for HSBC.
o By increasing awareness amongst customers about remote/ alternative distribution channels.
o Use Complaint Manager System to record complaints. Ensure SLA is met at all times.
o Ensuring a professional image is maintained by wearing staff ID and uniform.

• Manage activity

o By Attending Morning/Sunset meetings with the team on a daily basis.
o By effectively planning contacts & meetings to ensure efficient use of time & resources.
o By appropriate follow-up of customer interviews.
o By building effective relationships & referral business on a daily basis
o By structured handover of business relationships and follow-up activity at times unavailable

due to leave

Desired profile

Qualifications :

Business Area

Retail Banking and Wealth Management (RBWM) serves more than 50 million customers worldwide. Our employees help customers to manage their day-to-day finances and save for the future. We offer career opportunities ranging from customer service and relationship management jobs in branches to roles in product development, sales, strategy, asset management and insurance. There are many career opportunities in Retail Banking and Wealth Management, from customer service and relationship management jobs in branches to roles in product development, sales, strategy, asset management and insurance. Generalist, specialist and managerial roles are available at all levels.

For more information visit http://www.hsbc.com/careers/explore-our-business

Why HSBC?

We put diversity at the heart of our business and we take our responsibility to develop our talent seriously.

Joining HSBC will give you the chance to work in a collegiate, supportive and inclusive environment in which we seek to develop and promote people based on merit. We will provide you with tailored training and support to help you identify and follow your chosen career path, as well as access to a range of market-competitive benefits.

What to expect at HSBC

• The chance to realise your ambitions
• Globally connected careers
• A strong emphasis on values
• Learning and development opportunities
• An inclusive, meritocratic culture
• Market-competitive benefits

Global Careers Opportunities

Visit our Global Careers site where you can explore our business, meet our people and find useful application hints and tips http://www.hsbc.com/careers

"Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets"