Assistant Manager / Manager, Business Development and Performance - Private Banking and Trust Services - Hang Seng Bank (HK)

Job description

Job description

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services.  We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Private Banking and Trust Services - Private Banking Department

We are currently seeking a high caliber professional to join our department as Assistant Business Development and Performance Manager / Business Development and Performance Manager .

Principal responsibilities

·  Assist in developing strategic plans for sales growth and resource allocation. Analyze market trends; identify new opportunities and create strategies to maximize sales revenue.
·  Efficiently planning and allocating budget / resources to each sales team and to ensure that resources are utilized effectively to achieve departmental goals
·  Assist to implement performance metrics and initiatives, track sales performance, and provide insights and trends to sales team to improve their productivity and effectiveness.
·  To develop sales forecasts, set targets, and create action plans to achieve sales goals, monitor progress and make adjustment as needed.
·  Assist and collaborate with different internal partners on various business development projects.
·  Drive achievement of strategic and business goals through robust analysis of business performance, using internal and external information sources.
·  Conduct Private Bank customer segmentation analysis to differentiate clients in terms of profitability and customer values for penetration strategies of each segment.
·  Developing streamlined, concise, and impactful communications to senior management
·  Manage operational risk and ensure compliance of the relevant policies and guidelines

Requirements

·  University graduate in related discipline or other relevant qualifications
·  Minimum 3 years' retail banking/ private banking experience, preferably with exposure to retail banking/ private banking business and knowledge of related regulatory requirements and guidelines
·  Business sense and knowledge of major products and services available in the private banking or wealth industry
·  Good interpersonal and communication skills
·  Attentiveness to detail, compliance and control orientation
·  Sense of ownership and servicing mindset to ensure efficient and effective customer service processes
·  Proficiency in both English and Chinese
·  Candidate who is more experienced will be considered as Business Development and Performance Manager

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