Operator - Global Security & Emergency Command Centre

Job description

Operator - Global Security & Emergency Command Centre

  

Job Description:

   

The successful candidate will be part of Hewlett Packard Enterprise's (HPE's) Security & Emergency Command Centre (GSECC) operations team. You are an energized individual with a sense of urgency, highly motivated and willing to work in a team, often operating and having to make decisions under pressure. The role is shift-based. You will exercise effective communications to stakeholders (writing, speaking and presenting) and policy and procedure execution. Specific functional areas of responsibility and adeptness include: physical security systems monitoring and alarm response (access control, CCTV, intrusion detection), employee travel safety and security and critical world incident monitoring and response.

Responsibilities:

·  Provide effective crisis, incident and alarm monitoring and response support
·  Assess all situations, identify root causes and address opportunities.
·  Provide excellent analytical and problem-solving skills to recommend process improvement.
·  Ensures alarm monitoring database and associated documents are efficiently maintained.
·  Help to develop and implement enterprise standards and procedures guiding GSECC.
·  Perform other functions as required such as listed in skills and abilities.

Skills and Abilities:

·  Be a dependable team player with strong business insight, enthusiasm and a positive attitude.
·  Be an excellent communicator, whether writing, speaking or presenting.
·  Possess an impeccable work ethic and a high degree of integrity.
·  Ability to make decisions, while under stress, that provide for the safety and security of Hewlett Packard Enterprise employees, visitors, assets, brand & reputation.
·  Have experience and knowledge of various access control platforms, video management systems, crisis and geopolitical analysis and incident management applications/software. Experience using Lenel Onguard Enterprise and Tyco ExacqVision Enterprise is an advantage.

Experience and Qualification:

·  Knowledge of and ability to utilize computer office products, word processing, spread sheets, electronic mail, internet and databases
·  Knowledge of state of the art security technology including access control & CCTV systems – an advantage
·  Additional language skills (fluent reading, writing, speaking) is a significant advantage, with preference for French, German, Italian, Spanish, Arabic or Mandarin.
·  Previous experience in a corporate security or IT command centre – an advantage

Job:
Corporate Administration

Job Level:
Entry

    

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.