EY Technology Event Coordinator - EMEIA

Job description

EY Technology:


Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently. We have 250,000 people in more than 140 countries, all of whom rely on secure technology to be able to do their job every single day.  Everything from the laptops we use, to the ability to work remotely on our mobile devices and connecting our people and our clients, to enabling hundreds of internal tools and external solutions delivered to our clients.  Technology solutions are integrated in the client services we deliver and is key to us being more innovative as an organization.

EY Technology supports our technology needs through three business units:

Client Technology (CT) - focuses on developing new technology services for our clients. It enables EY to identify new technology-based opportunities faster, and pursue those opportunities more rapidly.

Enterprise Technology (ET) – ET supports our Core Business Services functions and will deliver fit-for-purpose technology infrastructure at the cheapest possible cost for quality services. ET will also support our internal technology needs by focusing on a better user experience.

Information Security (Info Sec) - Info Sec prevents, detects, responds and mitigates cyber-risk, protecting EY and client data, and our information management systems.  

The opportunity


The EY Technology event coordinator will act as the On-site Technology Support intake manager for meetings and events held in their respective geographic area to provide consistency in the external and in-office service offering.  They will ensure On-site staff are equipped with appropriate knowledge, technology and be able coordinate these activities end-to-end, also ensuring the events are fully staffed.  This includes partnership with Learning & Development, vendors, Talent, and the Global Meetings & Events Services team. The EY Technology event coordinator will also need to maintain ongoing relationship with Regional and Team Leads as well as the Global Event Enablement team ensuring open communication and feedback.  In addition, the ability to build ongoing relationship with other EY Technology teams and Service Line functions to provide relevant services and opportunities.

Your key responsibilities
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Coordinate and execute the end to end delivery of event support for internal and external meetings and events.  Managing all technical activities of the event, including pre-event.  Manage and mobilizes onsite logistics (ex: equipment, staffing, etc.) and manage support costs and budget of these events. Post-event, provide feedback and reporting to Event Enablement team.   

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Review and report on the progress and strategy of the external and in-office, ensuring the strategic objectives are well understood and executed. 

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Well versed in EY Technology, vendor network infrastructure, EY Loadset, and ability to negotiate costs with vendors.

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Overall accountability to provide seamless event support throughout external and in-office events

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Ensure teaming across On-Site technology Support Services, EY Technology, Global Meeting and Event planners, Talent, Learning & Development, local facilities, EY production, other global functions as well as external vendors to ensure effective efficient service delivery, and build relationships

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Create a Certification/training program which will drive consistency in delivery of wavespace and event support , providing the utmost exceptional service to our clients and customers

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Assists with wavespace event activities and external tech expos as required.  Manage and mobilize onsite logistics of event (ex: procuring Surface Hubs/Surface Studios, etc.)

Skills and attributes for success
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Lead regularly scheduled event enablement group calls, allowing individuals to share events happening in their space, current challenges and maintenance needs with EY Technology and intake process.

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Assist with providing data in overall executive summaries monthly and ensuring the service offerings are meeting and exceeding on KPIs.

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Training on new technology, ensuring all event support specialists are up to date on knowledge and technology

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Gather and provide collateral through technology and event research to stay up to date and be a trusted advisor to key stakeholders

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Lead new products introduced to event support from idea-to-concept with an eye towards launch

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Works with the business to translate the event agenda into technology readiness

To qualify for the role you must have
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The ability to adapt and take accountability to constantly changing working requirements while assimilating new information, analyzing it, and effectively applying it

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A good understanding and be well versed in EY Technology, vendor network infrastructure, and vendor partnership

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Previous experience in event support and coordination of events

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Excellent communication skills, both written and oral

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Excellent process management and organization skills

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The ability to prioritize effectively and strong time management skills while managing multiple projects

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Ambition, be self-motivated and can thrive when working independently

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Flexibility, especially when working outside normal business hours with internal or external events

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A team player attitude with the ability to negotiate and navigate through processes (both internal/external events)

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Good attention to detail, be deadline oriented and work well under pressure

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The ability to think globally, implement regionally and execute locally

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The ability to travel when required

Ideally, you’ll also have
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The ability to generally be supervised remotely and potentially across time zones, using telephone, email and instant messaging.   As such, the role requires the advanced discipline of self-direction and autonomy as needed in a remote working or work from home arrangement. The role may also require the periodic allocation of additional time on the job to ensure multiple demands and escalating issues are managed in a timely manner to restore services.

What we look for


The candidate will play a key role in elevating the event enablement service ensuring consistency in delivery and be heavily involved in EY’s signature meetings and event productions.

What working at EY offers


We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

 
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Support, coaching and feedback from some of the most engaging colleagues around

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Opportunities to develop new skills and progress your career

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The freedom and flexibility to handle your role in a way that’s right for you

 

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities. While our client-facing professionals can be required to travel regularly, and at times be based at client sites, our flexible working arrangements can help you to achieve a lifestyle balance.

About EY


As a global leader in assurance, tax, transaction and advisory services, we’re using the finance products, expertise and systems we’ve developed to build a better working world. That starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. Whenever you join, however long you stay, the exceptional EY experience lasts a lifetime. And with a commitment to hiring and developing the most passionate people, we’ll make our ambition to be the best employer by 2020 a reality.

 

If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.

Join us in building a better working world. 
 
Apply now.