Workday Analyst
Internship COSTA RICA
Job description
· Job Description:
The Workday Analyst will act independently and advise on the solution configuration for large complex Workday engagements. He/she will support delivery and testing for post-production engagements.
The Workday Analyst will be a part of the application management support team supporting Workday functional system setup, testing and Integrations or Data Migration streams. He/she will need to look at Workday from the client's perspective to understand and resolve incidents in a timely manner.
Key Responsibilities
· Coordinate with consultants from offshore locations.
· Troubleshoot incidents across functional domains
· Business analysis representing a specific area(s) of functional expertise e.g. Compensation, Benefits, Payroll, Recruiting
· Work as a part of a project team to provide post production support
· Work with the Customer to identify requirements
· Support the tenant migration, enhancement, and release management processes
· Validate and load data into the Enterprise Interface Builder
· Work independently. Take direction and provide status to the Engagement Manager assigned to their project
· Work according to the assigned priorities to ensure client’s service level agreements are met
Preferred skills
· College graduate or 1-3 years work experience interested in getting certified in Workday
· Excellent communication skills delivering to functional and management audiences, as well as to external Clients
· Practical experience gained on AMS projects (e.g. greenfield implementation of SAP HCM, PA, PY)
· Practical experience gained on HR data migration and/or integrations projects (e.g. during “to Cloud” transformation projects)
· Strong consulting skills, handling customer expectations
· Fluent speaker of the English language
· Strong analytical mindset and usage of Excel
Additional expectations
· Unlikely need for travel
· Ability to work in a diverse, fast paced environment and effectively collaborate across teams