Robotic Process Automation Analyst
Internship Wroclaw, POLAND
Job description
· Job Description:
DXC Technology (NYSE: DXC) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. Created by the merger of Enterprise Services Business of Hewlett Packard Enterprise (HPE) and Computer Sciences Corporation (CSC), DXC serves nearly 6,000 private and public sector clients across 70 countries. The company’s technology independence, global talent and extensive partner alliance combine to deliver powerful next-generation IT services and solutions. DXC Technology is recognized among the best corporate citizens globally.
For more information, visitwww.jobs.dxc.technology
Currently, we are looking for:
RPA Analyst
location: Wroclaw, Poland
Due to the growth of our Business Process Services practice and client base, we are currently looking for Finance and Administration Business Process Experts with experience in Robotics Process Automation (RPA) to work on assignments with our clients from different sectors.
As RPA Analyst you will be involved in assessing as-is business processes, identifying RPA opportunities, providing recommendations for improvements to reach to-be process state and preparing Process Design Documents. The key objectives of such process reengineering efforts are efficiency improvement, cost reduction, risk reduction and client satisfaction.
Main responsibilities:
· Conduct process studies to evaluate their fit for RPA or other improvement methods
· Gather process-related information and analyze the data using statistical tools to assess process performance
· Participate in demo sessions with process SMEs to gather current process overview and prepare the as-is process map and process documentation
· Prepare PDDs (Process Design Documents) of clients’ processes chosen for automation
· Work closely with RPA developers to deliver automated processes as designed, within tight schedules
· Consolidate pain areas identified during process discovery and propose recommendations for process improvement
· Categorize recommendations into quick wins and medium and long term solutions
· Show case a cost-benefit analysis of proposed solutions to enable clients to prioritize
· Assist clients in implementing these solutions if required
Experience and skills:
· 2-3 years working experience within Finance & Administration (PTP, OTC, RTR, HRO), familiar with BPO/SSC sector
· Experience in process design and optimization, ideally using Robotic Process Automation (RPA) will be a plus
· Experience in End to End business process analysis, client’s requirements gathering, GAP analysis
· Experience in process mapping
· High attention to detail with excellent prioritization skills
· Strong English verbal and written communications skills
· Proficient user of business applications (eg. Excel, PowerPoint, Project, Visio)
· Experience in Process Design Document (PDD) creation will be an asset
· Project management experience with RPA improvement projects will be an asset
· Lean Six Sigma Green Belt or Black Belt certified (nice to have)
· PMI, PRINCE, IPMA project manager certified (nice to have)
· Ability to simplify and concisely convey complex ideas
· Ability to work independently given general guidance
· Must be a team player and be able to build strong working relationships with customers, business partners and technologists at varying levels
Why is it great to be one of us?
We offer not only a stable job in a well renown company but also an attractive working environment where you can meet many inspiring people from all over the world. A place where you can develop, gain some valuable experience by working with experts as well as relax and have some fun participating in the numerous social events prepared for our Employees.
Additionally, you will receive an attractive employee benefits package:
·
Full-time employment contract, competitive salary and flexible working hours
·
Numerous opportunities for personal and professional development and advancement within the strongest RPA team in Poland by taking part in interesting and challenging projects
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Professional technical and soft skill training programs (e.g. internal DXC University platform), opportunity to learn and evolve within the strongest RPA team in Poland with experienced colleagues
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A modern and friendly work environment with an open-door policy
· Private medical care, life insurance, Multisport+ card
· Social benefits system
· Wellness Program (massages in the office, healthy lifestyle events)
· Employee Assistance Program (providing help for employees in difficult life situations)