Reputation Officer - Communication (M/F)

Job description

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Whatever their stage of life, we provide over 108 million customers with the products and services they need to progress. From insurance to personal protection, and savings to wealth management, no matter the need we’re always there for them. And we’re always there for our employees. In 50 countries, we work hard to inspire pride and a sense of belonging in our people. To provide opportunities that challenge them, inspire them, and reward them. And to create a culture that’s open, supportive, and empowering. Because we know that’s the real secret to success – and the best way for us to keep building a better world for both our customers and the talented people who put them first.

Your work environment:

The headquarters of the AXA Group (GIE AXA) brings together our corporate activities. It provides guidance and support to subsidiaries around the world, to ensure the coordination and monitoring of the Group's global strategy, the application of its standards, the consistency of commercial approaches and the sharing of best practices. The headquarters gathers approximately 1000 employees and is distinguished by its strong international culture (45 nationalities), which makes it a rich and stimulating place to work.

Are you passionate about protecting and promoting the image of one of the world's leading insurers? Do you thrive in a dynamic, international environment and possess a keen interest in global media and societal issues? If so, we have the perfect role for you. As a key member of the Media Relations, Reputation and Individual and Employee Shareholder Communications team at AXA, you will play a pivotal role in safeguarding and enhancing the reputation of our brand. Working within the Group Reputation team, you will be responsible for identifying reputation risks, monitoring online and social media, and contributing to crisis communication management.

As part of the team, you will have the opportunity to:

• Monitor reputational risk, particularly on social networks, using online tools and the internal network;
• Manage reputational risk reporting campaigns (annual and bi-monthly) for entities (+40) to enable identification, monitoring and escalation to the Audit, Risk and Compliance Committee;
• Support and lead a global reputation network (+140 employees) by providing advice, tools, methodology, information (weekly newsletter) and training;
• Produce an annual reputation report containing trend analysis, internal case studies, key figures, expert interviews, etc;
• Prepare communication tools (memos, statements, viewpoints, videos, infographics, etc.) to mitigate reputational risk in collaboration with suppliers;
• Research innovative communication solutions and develop in-house expertise in new technologies and new uses of social networks.

Desired profile

Qualifications :

To succeed in this role, you will need to:

·  University degree (+5) in communications, economics, finance, or political science.
·  A strong interest in external communications, economic, financial, and societal issues, and new technologies.
·  Excellent written and oral communication skills in French and English.
·  Strong analytical and synthesizing abilities with a high degree of rigor.
·  A good understanding of the French and Anglo-Saxon media environment, as well as web and social media platforms.

In return, we offer :

A challenging and rewarding environment where your skills and expertise will be valued. Join us in making a positive impact on our global reputation and contribute to our mission of empowering people to live better lives. If you are ready to take on this exciting challenge, we would love to hear from you!