Learning Partner (F/M)

Job description

PRESENTATION OF THE CONTEXT AND TEAM

Mission

Learning is responsible for
· the Learning strategy definition and execution.
· ensuring Group Operations transition into a continuous learning organization by strongly collaborating with the business and local/global HR teams, by changing the way of learning and by promoting new ways of L&D opportunities and solutions
· enabling the business transformation (key scope: upskilling/reskilling) by CoE consulting and by providing a global inhouse offer for individual & collective upskilling and reskilling needs (both on soft and technical skills) based on the current and future business needs

POSITION MISSION

· execute the Learning strategy
· empower Group Operations transition into a continuous learning organization by strongly collaborating with the business and local/global HR teams, by changing the way of learning and by promoting new ways of L&D opportunities and solutions
· enabling the business transformation (key scope: upskilling/reskilling) by CoE consulting and by providing a global inhouse offer for individual & collective upskilling and reskilling needs (both on soft and technical skills) based on the current and future business needs

MAIN ACTIVITIES
· Execute GO's strategy as well as the Learning strategy by
· Understanding the business challenges of Group Operations and it's business units
· Working closely with key stakeholders in business units/countries, the local/global HR teams and other CoEs (e.g. Workforce Evolution team) and by creating a strong partnership with them
· Having a proactive approach and acting as consultant to the business
· challenging upskilling & reskilling needs and plans in his/her perimeter with respects to the top skill/transformation needs of GO together with the responsible HRBP/HRA team
· by leveraging synergies cross-GO and ensuring coherence, consistency and adequacy in the Learning offer and by having a very good view on the activities of the other team members and by ensuring that good practices are shared cross-GO (no reinvention of the wheel)
· translating stakeholders' challenges into adequate L&D solutions
· promoting the learning philosophy of GO (learning organization principles, new ways of learning) and enabling GO employees to be in the driver's seat of their development
· defining, designing and deploying L&D solutions for her/his perimeter and/or for a transversal scope with an end2end responsibility (incl. coordination with Group Operations countries, when needed)
· ensuring the implementation, follow-up and operational management of learning by offering programs/projects, process, solutions, educational methodology, tools, KPI, dashboard, and all appropriate, digital, innovative and agile supports.
· managing a dedicated budget (depending on the roles & responsibilities in the team) and by ensuring efficiency and fairness cross-GO (e.g. learning investments strategy based on top needs of GO, leveraging synergies)
· if in his/her perimeter: Develop relations and interactions with professional public organizations to leverage new funding opportunities, comply with legal constraints
· if in his/her perimeter: present L&D solutions to the workers council, especially regarding the learning plan development, the different Commissions connected to Group Operations learning and development.
· if in his/her perimeter: Multi project facilitation as well as overall budget planning, monitoring and managing
· Grow state of the art knowledge and a network with top providers/experts by
· Continuously following new learning innovations, practices and trends, and identify project and opportunities to test them within Group Operations
· Benchmark with other companies to get new ideas and ensure market competitiveness
· Creating and optimizing innovative partnerships with service providers acting in the training and HR development ecosystem.

Desired profile

Qualifications :

PROFILE, SKILLS & COMPETENCIES

Skills & Competencies

·  Ability to work in a matrix environment & with senior executives
·  Ability to build collaborative relationships with internal and external stakeholders and to grow a strong network
·  Strong multi-cultural understanding and application as well as ability to drive global results while remaining sensitive to local environments and cultural issues.
·  Decision making and ability to work independently in a complex environment
·  Capable to advise Top Management, esp. Senior Executives.
·  Facilitation, negotiation and influencing skills to achieve results in a matrix management environment
·  Strategic thinking to deal with complex challenges/transformations with the right balance . Ability to navigate through change as well as manage change, especially in a fast-changing environment
·  Strong business acumen / IT business / Digital background. Good knowledge of digital trends, IT transformation and understanding of their impact on the business, culture and management. Sense of innovation, digital and agility.
·  Very strong in project and program management practices in complex and multicultural environment.
·  Very strong L&D competencies and proven track record in defining, designing and delivering L&D solutions with a complex, critical or crucial scope
·  Influences significantly the learning strategy
·  Learning “Full-stack” capability (from need analysis to facilitation) a plus.
·  Very strong knowledge of the internal and external learning market – globally and locally.
·  Takes over leadership responsibility for less mature people in the team and is responsible for knowledge transfer/upskilling of other team members
·  Strong problem solving and analytical skills.
·  System thinking capability.
·  Excellent listening and communication skills
·  High degree of work ethics and professionalism; leads by example
·  English proficiency is mandatory. Other languages of GO countries is a plus.