Client Intune Engineer

Job description

About Atos

Atos is a global leader in digital transformation with over 110,000 employees in 73 countries and annual revenue of over € 11 billion. European number one in Cloud, Cybersecurity and High-Performance Computing, the Group provides end-to-end Orchestrated Hybrid Cloud, Big Data, Business Applications and Digital Workplace solutions. The group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and operates under the brands Atos, Atos Syntel, and Unify. Atos is a SE (Societas Europaea), listed on the CAC40 Paris stock index.

The purpose of Atos is to help design the future of the information technology space. Its expertise and services support the development of knowledge, education as well as multicultural and pluralistic approaches to research that contribute to scientific and technological excellence. Across the world, the group enables its customers, employees and collaborators, and members of societies at large to live, work and develop sustainably and confidently in the information technology space.

Summary of Role

 

The Mobile & Client System Specialist will be supporting the Mobile and Client Computing team to enhance security solutions and configurations with customer experience/productivity in mind. This person will work closely with the Information Security partners to understand the current and future threat vectors. This role would be responsible for monitoring and administrating endpoint security tools to inform Service Manager and team on what is critical to maintain a safe and secure computing environment. They will be responsible for developing solutions to reduce manual efforts and initiating the remediation efforts to bring endpoints within security and service delivery standards.

 

Responsibilities and Skills Required:

 

·  Experienced in Windows 10, iOS, Android, and MacOS operating systems on various hardware form factors
·  Monitor and administer security tools such as Antivirus, Tanium, InTune/AutoPilot, Jamf, Policies, etc. to improve the health of all mobile and client platforms, and meet requirements established by service delivery standards
·  PowerShell scripting to automate remediation efforts before T1 & T2 initiate manual remediation
·  Build positive relationships with Information Security partners and Service Delivery teams
·  Report data, communicate, and educate teams on the overall security and health of our endpoints
·  Coordination with Service Manager and Service Engineer to determine priorities and processes
·  Coordination and communication with customers to ensure best user experience
·  Develop KB’s and technical documentation for Service Desk 
·  Manage and track device refreshes and application requests with Service Delivery team and customers 
·  Supporting the Mobile & Client ticket support queue

 

Certifications Preferred:

·  CompTIA (or similar) certifications are preferred such as A+, Security+, and Network+
·  Microsoft certifications are preferred such as MTA, MCSA, and MCSE

 

Here at Atos, we want all of our employees to feel valued, appreciated, and free to be who they are at work. Our employee lifecycle processes are designed to prevent discrimination against our people regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes them unique. Across the globe, we have created a variety of programs to embed our Atos culture of inclusivity, and work hard to ensure that all of our employees have an equal opportunity to contribute and feel that they are exactly where they belong.

Nearest Major Market: Seattle