Technical Writer

Job description

DESCRIPTION

Amazon Web Services (AWS) is looking for a Technical Writer to join a team that creates technical documentation for customers managing identities and resources. Our documentation plays a vital role in getting customers up and running quickly. Our technical writers ensure that AWS products are clearly described in documentation that is accurate and useful.

For a look at the relevant documentation for this role, see the following:
· AWS Organizations: https://docs.aws.amazon.com/organizations
· AWS Resource Groups: https://docs.aws.amazon.com/ARG
· AWS Resource Access Manager: https://docs.aws.amazon.com/ram
Ideally, you have both a technical background that enables easy interaction with software developers and a demonstrated ability to deliver high-quality technical documentation that helps customers.

Your responsibilities as a technical writer include creating conceptual information, step-by-step procedures, API descriptions, and example commands. Be one of the first to try new features as you work with developers and designers to improve the related user experience, UI text, error messages, and API design. Interact directly with customers and use their feedback to improve the documentation dynamically, then update and publish your documentation on demand. Work with peer writers and editors to improve your writing and grow professionally as a technical communicator.

To see whether this position is right for you, sign up for AWS and try some of the tutorials in our documentation.

Amazon is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.

PREFERRED QUALIFICATIONS

· Strong written and verbal communication skills
· Degree or certification in a relevant technical field or equivalent experience
· Experience using an XML-based authoring system
· Experience with cloud services a plus
· Experience working in an agile environment a plus
· Experience using and following the Microsoft Manual of Style

Desired profile

BASIC QUALIFICATIONS

· A minimum of 3 years in a technical writing role or equivalent experience in a technical domain
· Proven experience planning and delivering customer-focused documentation
· Experience working directly with engineering teams on a product for a technical audience, such as developers, DevOps, IT professionals, engineers, or scientists.
· Experience using tools to create, manage, and publish documentation