Business Operations Analyst

Job description

DESCRIPTION

For more than 11 years, Amazon Web Services (“AWS”) has been the world's most comprehensive and broadly adopted cloud platform. AWS offers over 100 fully featured services to millions of active customers around the world—including the fastest-growing startups, largest enterprises, and leading government agencies—to power their infrastructure. Business Technology & Solutions (BTS) is a diverse team that supports infrastructure and other foundational initiatives that span and support Sales, Marketing and Support teams within AWS.

The Private Deal Enablement team is looking for a passionate, insightful, and results-oriented business intelligence professional who wants to build and create the data and metrics framework that will support Private Pricing globally. This role is a critical part of the team that is launching the latest services into the market and ensuring that our customers get to experience our full range of products first hand before they buy.

This job requires a strong sense of ownership and ability to deal with ambiguity.

Responsibilities include:
· Provide data driven insights and actionable recommendations to key stakeholders (operations, marketing, product management, program management) and understand and meet their analytics needs on a continual basis.
· Monitor existing metrics, analyze data, and partner with internal team members to identify process and system improvement opportunities and develop key metrics and performance indicators to evaluate overall operational and financial performance.
· Perform exploratory data analysis to identify trends, patterns, correlations, and insights and present written business recommendations to the leadership in a clear and compelling way.
· Identify data quality and process improvement opportunities.

Desired profile

BASIC QUALIFICATIONS

· Bachelor's degree in Business, Engineering or a related field
· 6+ years of professional experience in analytics, business analysis or comparable consumer analytics position
· 5+ years of project management experience
· Strong data mining skills using SQL
· Proficient Excel Skills
· Experience using SalesForce
· Ability to communicate data, at a level appropriate for the audience