Welfare Reform Officer

Job description

·  Location
Greenford, Greater London
·  Salary
£16.31/Hour
·  Category
Accountancy & Finance - Public Sector Accountancy & Finance
·  Job type
Contractor
·  Industry
Public Sector
·  External Reference
JN-112019-102038

WELFARE REFORM OFFICER

EALING

MONDAY- FRIDAY 9AM- 5PM

3 MONTH ASSISTANT (POSSIBILITY OF BEING EXTENDED)

£16.31 HOURLY RATE (PAYE)

IMMEDIATE START

THE WELFARE REFORM OFFICER'S MAIN DUTIES:

·  To reduce the need for legal action against residents, reducing legal costs and homelessness and promoting the importance of paying rent and service charges through presentations and publications.

·  To check cases referred for legal action to ensure everything has been done in accordance with the pre court action protocol and to interview/visit the tenant to offer expert advice

·  To work with the Court Officers to check cases prior to requesting council authority to commence eviction proceedings, to interview/visit the resident, to liaise with other agencies and services, aiming to reach a payment agreement that will prevent the need for eviction proceedings

·  To support the implementation of Universal Credit delivery and provide relevant advice and support to residents

·  To Update and maintain IT systems for Universal credit and welfare reform changes

·  To work with Neighbourhood Managers/Team Leaders to draft presentations and publications for residents

·  To visit Sheltered Housing schemes to provide information and to advise individual and groups of Sheltered Housing residents on rent payments and welfare benefits

·  To provide comprehensive advice and information to residents on rent payments and legal implications of non-payment, to negotiate an acceptable re-payment of rent arrears and advise on the easiest way to pay

THE IDEAL WELFARE REFORMS OFFICER WILL HAVE:

·  Experience of dealing with welfare benefits and basic money advice

·  Experience of working in partnership with statutory and voluntary agencies to achieve positive outcomes for residents

·  Experience of working with customers in a diverse community

·  Knowledge of housing law, housing benefit legislation and welfare reform

·  Ability to negotiate rent/debt repayments with third parties on behalf of residents

*Please apply online with your CV. Please note that only successfully shortlisted candidates will be contacted*

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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