Junior Supporter Donations Assistant

Job description

·  Location
London, Greater London
·  Salary
£10.75/Hour
·  Category
Office and Secretarial - Administrator
·  Job type
Contractor
·  Industry
Office and Secretarial
·  External Reference
JN-102019-95340

Junior Supporter Donation Assistant - Charity

Our client, a well known charitable organisation are currently recruiting for a Junior Supporter Donation Assistant to ensure outstanding customer care is delivered by processing donations and responding to donation related supporter queries accurately and efficiently, in line with our processes and procedures.

·  Location: Vauxhall

·  Pay: £10.75 per hour

·  Type: Temporary

·  Start date: ASAP

·  Duration: Until 31/12/2019

·  Hours: 34.5 hours per

Main Responsibilities:

·  Data entry of income that has been generated by all (excluding legacies) fundraising teams

·  Write and send personalised thank you letters in response to donations received from supporters

·  Respond to supporter donation related enquiries. Write and send personalised correspondence and supply relevant information to supporters

·  Ensure accurate records maintained on supporter database, and update these wherever possible, in line with relevant data quality guidelines

·  General office duties: photocopying, filing, scanning etc

·  Be familiar with and adhere to all relevant policies and procedures at all times

·  Undertake additional responsibilities as required by manager

Skills Required:

Definition of skill level:

·  Basic understanding through minimal experience or training

·  Good working knowledge and ability in simple context

·  Sound knowledge and ability in variety of contexts

·  Expert knowledge and ability to provide coaching/consultancy

Only shortlisted candidates will be contacted. Adecco is an equal opportunities provider.

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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