Data Entry Administrator
Chesterfield (Derbyshire) Community management
Job description
· Location
Chesterfield, Derbyshire
· Salary
£8.21/Hour
· Category
Office and Secretarial - Administrative Assistant
· Job type
Contractor
· Industry
Office and Secretarial
· External Reference
JN-102019-96622
Duties will include;
· Provide accurate, valid and complete information by using the right methods/tools
· Keep records of customer interactions, process customer accounts and file documents
· Follow communication procedures, guidelines and policies
· Go the extra mile to engage customers
· Resolve customer complaints via phone, email, mail or social media
· Use telephones to reach out to customers and verify account information
· Advise on company information
· Place or cancel orders
· Answer questions about warranties or terms of sale
· Utilise computer technology to handle high call volumes
· Work with customer service manager to ensure proper customer service is being delivered
· Compile reports on overall customer satisfaction
· Read from scripts
Hours will be 9-5pm Monday - Friday at £8.21 per hour.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
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