- In charge of implementing the resources required to apply the entertainment policy and achieve customer satisfaction in hotel.
- Ensure that internal procedures are complied with to provide complete satisfaction for the customer.
- Organize the activities, events and entertainment for guests in the hotel
- Monitor the overall activities of the recreation and entertainment including the pool and beach, fitness center, kid club, health club, water sport and all recreation related activities
- Monitor everyday maintenance of all facilities and equipment of the department as well as it revenue and expenses