Multi Task Team Leader

Job description

Key tasks

 This is a multi-skilled role incorporating both Front Office and Food and Beverage Duties in line with the business demands
 You will have the ability to multi-task while under pressure and have a proactive personality in this busy hands on role
 Ensures the high standard of services provided for guests and the attainment in all areas of the hotel for both qualitative and quantitative targets.
 Conveys the hotel’s image and atmosphere though his/her exemplary attitude, warm and friendly welcome, availability and frequent presence in the field.
 Manages and motivates the Guest Services Team in order to improve sales and the quality of services
 Manage the movement and fluidity of Guest Service Team Members to ensure optimum efficiency and reactivity to peak guest service periods.
 Improves the department’s results by increasing sales and productivity in all areas of the hotel.
 Leads and brings life to any new projects and identify features in the departments
 Deputises for the Guest Service Managers in his/her absence
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