Housekeeping Supervisor

Job description

Key tasks

Every SO/ Sofitel team member is an Ambassador. An Ambassador represents SO/ Sofitel’s brand and its values, at all times. The SO/ Sofitel Ambassador will establish relationships and foremost, the SO/ Sofitel Ambassador will deliver an exceptional guest experience and promote French excellence.

We are now casting for:

Housekeeping Supervior

What this role SO/ does?

Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness
Investigates complaints regarding housekeeping service and equipment, and takes corrective action
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
Coordinates work activities among department
Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment
Inventories stock to ensure adequate supplies
Evaluates records to forecast department personnel requirements
Makes recommendations to improve service and ensure more efficient operation
Prepares reports concerning room occupancy, payroll, and department expenses