Hospitality Coordinator

Job description

Hospitality Coordinator
As a Hospitality Coordinator with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued.

Hotel Overview:     Be a part of the historic castle on the park, The Plaza, A Fairmont Managed hotel, a timeless landmark capturing memories since 1907. Located in the heart of midtown, The Plaza now features 282 luxury hotel rooms and suites, the elegant Champagne Bar and stylish Rose Club, as well as the legendary Palm Court, New York City’s premier destination for afternoon tea. The Plaza offers the Five Diamond standard of excellence and sophistication while offering an authentically local and unrivalled experience for our guest.

Summary of Responsibilities:
Reporting to the General Manager, Palm Court responsibilities and essential job functions include but are not limited to the following:              
·  Consistently offer a professional, friendly greeting and engaging service
·  Understand the Server’s tasks in the outlet
·  Understand shift end reports in the outlet and the POS system
·  Assist guests regarding food and beverage menu items in an informative and helpful way
·  Have knowledge of all menu items, garnishes, contents and preparation methods
·  Follow outlet policies, procedures and service standards
·  Follow all safety and sanitation policies when handling food and beverage
·  Other duties as assigned

Qualifications:
·  Previous service experience an asset
·  Previous Point of Sale System experience an asset
·  Excellent communication and organizational skills
·  Strong interpersonal and problem solving abilities
·  Highly responsible & reliable
·  Ability to work well under pressure in a fast paced environment
·  Ability to work cohesively as part of a team
·  Ability to focus attention on guest needs, remaining calm and courteous at all times
Desired Qualifications:  

·  Japanese and/or Mandarin speaking skills
Physical Aspects of Position (include but are not limited to):        
·  Constant standing and walking throughout shift
·  Occasional lifting and carrying up to 20 lbs
·  Occasional kneeling, pushing, pulling
·  Occasional ascending or descending ladders, stairs and ramps

Visa Requirements:  Must be legally authorized to work in the United States.

APPLY TODAY : Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’se Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!