Host / Hostess

Job description

 


Host / Hostess
As a Host/Hostess with Fairmont Hotels & Resorts, you will be an ambassador for the exceptional service and cuisine that are hallmarks of our dining experience. Your warm, personal attention provides a memorable first impression for guests of our restaurants and lounges, making them feel welcome and valued.

Hotel Overview:    
酒店介绍：荣耀、传奇、奢华——坐落在上海黄浦江畔的和平饭店，其浓墨重彩的辉煌历史让远东其他所有酒店都黯然失色。设有270间装潢典雅的客房和套房，6座餐厅及酒廊，声名显赫的和平厅，和费尔蒙屡获殊荣的蔚柳溪水疗馆。

Proud, legendary and lavish, Fairmont Peace Hotel, overlooking Shanghai’s Huangpu River, boasts a history that overshadows that of any other hotel in the Far East. Features 270 elegantly appointed guestrooms and suites with a selection of six restaurants and lounges, the historic Peace Hall and Fairmont’s award-winning Willow Stream Spa.

Summary of Responsibilities:
Reporting to the restaurant manager, responsibilities and essential job functions include but are not limited to the following:              
·  Consistently offer a professional, friendly greeting and engaging service
·  Understand the Server’s tasks in the outlet
·  Understand shift end reports in the outlet and the POS system
·  Assist guests regarding food and beverage menu items in an informative and helpful way
·  Have knowledge of all menu items, garnishes, contents and preparation methods
·  Follow outlet policies, procedures and service standards
·  Follow all safety and sanitation policies when handling food and beverage
·  Other duties as assigned
Qualifications:
·  Previous service experience an asset
·  Previous Point of Sale System experience an asset
·  Excellent communication and organizational skills
·  Strong interpersonal and problem solving abilities
·  Highly responsible & reliable
·  Ability to work well under pressure in a fast paced environment
·  Ability to work cohesively as part of a team
·  Ability to focus attention on guest needs, remaining calm and courteous at all times
 
Physical Aspects of Position (include but are not limited to):        
·  Constant standing and walking throughout shift
·  Occasional lifting and carrying up to 20 lbs
·  Occasional kneeling, pushing, pulling
·  Occasional ascending or descending ladders, stairs and ramps

Visa Requirements: 
本职位只对中国公民开放
This position is only open to Chinese citizens

APPLY TODAY : Whether you’re launching your career or seeking meaningful employment, we invite you to visit http://www.fairmontcareers.com/ to learn more about Fairmont Hotels & Resorts and the extraordinary opportunities that exist!

ABOUT FAIRMONT HOTELS & RESORTS
At Fairmont Hotels & Resorts we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That’s why you'll find exceptional work opportunities—throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific—as well as industry-leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London’s The Savoy, New York’s The Plaza, and Shanghai’s Fairmont Peace Hotel. Our teams are guided by values of Respect, Integrity, Teamwork and Empowerment; we employ the highest ethical and quality standards, treating all colleagues with fairness and dignity. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award-winning Green Partnership program. An exciting future awaits!