Guest Service Associate Housekeeping

Job description

Key tasks

To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual moral.Responsible for usage of all departmental master keys and all other keys to ensure safety and security for guests and hotel property.Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service.Establish and maintain seamless co-ordination & co-operation with all departments of the hotel to ensure maximum cooperation, productivity, morale and guest service. Interact with guests and personnel of the hotel in an efficient and friendly manner.Provide effective support to the team to enable them to provide a range of effective and efficient services.To abide by the mission statement of the hotel and of the department.Ensure to take the responsibility for master keys of the assigned rooms.Report any loss or damage to the supervisor.