Food and Beverage Attendant - Sofitel Wellington
NEW ZEALAND Hotels - Restaurants
Job description
Job Description
Main Purpose of the Job
Provision of friendly and efficient food and beverage service that meets the guest’s expectations.
Key Duties
· Perform the tasks of order taking and maximise sales opportunities through knowledge of product and suggestive selling. Ensure accuracy by repeating order(s) to the guests.
· Ensure that dockets are written clearly and correctly so the cashier and kitchen can fulfil their duties effectively.
· Deliver orders promptly to the kitchen production area.
· Check ordered meals on collection from kitchen and deliver to guests promptly to maintain temperature and appearance ensure items are announced.
· Keep tables and service areas clean and tidy as per procedure manual.
· Maintain hygienic food service techniques during service.
· Take responsibility for your designated section and station.
· When working in Room Service promptly answer telephone and maximise sales opportunities through knowledge of product and suggestive selling
· Ensure room service trays and trolleys are set-up correctly and collected promptly when guest(s) have finished.
Work Experience
Part Time (Minimum 8 hours)
· Motivated
· Reliable
· Flexible
· Ability to work on a rotating roster
· Can work under pressure in a busy environment
· Previous bar experience and knowledge is an advantage
· Shifts start from 6am and/or 5pm onwards
Benefits
Staff meals while on duty
Uniform provided & laundered
Accommodation discounts & Free Anniversary Stay
Staff celebration & tenure recognition
Bring your mate to work – program
Employee Assistance Program
On-going training, learning and development
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