Duty Manager

Job description

Key tasks

'• Ensures the whole team is up-to-date with the sales priorities for the day, as initiated by the Front Office Manager
• Innovates to improve the welcome provided for guests and organisation within the teams
• Ensures application of the hotel's pricing policy
• Is familiar with the hotel's environment and competitor hotels
• Ensures guests are satisfied with their stay as they leave, informing his/her superior if necessary'