Warranty Claims Assessor with Polish

Job description

Job responsibilities:

- Assess and process warranty claims that are submitted electronically;
- Resolve dealer issues and answer questions submitted through an electronic communication system;
- Receives and assess claim according to defined procedures / routines;
- Performs claim assessment and follows defined procedures to resolve correctly;
- Documents verification and customer information in data capture tool and when needed, transfers claim/ticket to responsible party for resolution.

Desired profile

Qualifications :

Ideal candidate:

- Native Polish and good English (B2);
- Bachelor degree is considered an advantage;
- Team player qualities and communications skills with Accenture, Client and third parties staff at all levels;
- Attention to details;
- Ability to solve urgent matters and work under pressure;
- Reliable, proactive approach to entrusted tasks;
- 0-1 year of work experience.