IT Business Analyst - Digital Marketing (6 Months Contract)
SINGAPORE Marketing
Job description
JOB DESCRIPTION:
Responsibilities:
o Applies IT and business knowledge and experience to formulate business requirements to solve for a business problem
o Works with business unit and internal / external IT teams on complex activities
o Consults with internal clients and senior IT personnel to develop and understand the business case and business requirements to solve for technology related business problems
o Provide guidance to business on technology enabled solutions
o Follow internal mandated processes/ document creation / reporting / norms during and after project execution
o Responsible for compliance with applicable Corporate and Divisional Policies and procedures
o Performs work using existing standards, methodologies and processes and understands other
systems/business processes relationship to each other
o Partners with IT shared services to investigate alternatives, which use existing applications
o May assist in preparing, developing and conducting client and system training
o Project managing complete or phases of projects
o Develop knowledge of existing and proposed solutions both in and outside the region
o Completes project tasks within time and budget constraints
o Identifies and implements process improvements
o Adheres to established policies
o Maintains productive relationships with peers/management in IT and Business
o Independently conceives and develops general approaches to develop business requirements and business case
Requirements:
o Degree in IT/Computer Science preferred with at least 3-5 years of relevant experience
o Experience in business analysis and project management for customer facing and sales force solutions ( SFDC, AEM, Digital marketing)
o Experience in gathering requirements and formal documentation (including process mapping)
o Experience in the following domains (or technologies): Digital Marketing (CMS, AEM, Google Analytics), CRM (salesforce.com), Mktg Automation (SFMC) , Sales force Automation
o Requires customer-facing soft-skills to gather requirements and manage expectations
o Experience with Life Sciences, Med-Tech, or Digital Health a plus
JOB FAMILY:
IT Services & Solutions Delivery
DIVISION:
GIS Global Information Services
LOCATION:
Singapore > Singapore : DUO Tower
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Not specified
MEDICAL SURVEILLANCE:
Not Applicable
SIGNIFICANT WORK ACTIVITIES:
Not Applicable