Offers “Volvo”

Expires soon Volvo

Product Auditor

  • Internship
  • Salem (Salem)
  • Energy / Materials / Mechanics

Job description

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Mack Trucks
Position Description

Mack Trucks launched the all-new Mack® MD Series of medium-duty trucks , adding to its already robust product lineup to reach new customers and applications. Serial production of the Mack MD Series will begin in July 2020.
Mack also announced a $13 million investment to establish its Roanoke Valley Operations (RVO), a new manufacturing facility in the Roanoke Valley, Virginia, for the production of the Mack MD Series. Mack’s investment is being used for equipment, tooling and building enhancements in the 280,000 square feet of the facility dedicated to the assembly of Mack medium-duty vehicles.

Come and be part of the exciting startup opportunity with the objective to start small and grow fast.
We believe in the importance of diversity and inclusiveness to make us a stronger and better organization. The motivation and passion to support our customers set us apart from others that want to be like us. Our company culture is how we interact with each other, with our customers and society as a whole. It is the foundation on which everything else is built. We embrace new ideas and constantly challenge the status quo – innovation is driven by a willingness to change to stay ahead and find smart ways to create new solutions.

If you are ready for meaningful challenges, have a passion for quality and customer satisfaction, and eager to make a difference, we invite you to apply to become an incoming Product Auditor with our company. At Mack Trucks, we support our team members in achieving their goals while at the same time helping to make our customers successful.

We strive for balance and believe that actively prioritizing a high level of diversity in our workforce creates a competitive advantage. It is our people that make the difference!


The purpose of this position is to conduct quality product audits to provide highly competent and technical feedback to the Manufacturing team and other stakeholders on the quality of the product being produced to ensure safety and compliance, and to verify that systems and procedures give product, and performance as demanded by our markets


Perform Product Audits and other audits (Product Project audit, Customer audit, Conformance of Production audit, etc.) in accordance with defined instructions (Product Audit Manual)

Document a Report identified non-conformities

Check additional trucks produced immediately before and after audited vehicles when a Safety and/or Compliance non-conformity is identified.

Stay current with Customers’ View of Quality by reviewing Warranty Claims and visiting Dealers/Customers

Serve as a reference for Product Quality at the manufacturing plant.


Automotive Product Technical Knowledge (e.g. Chassis, Vehicle Dynamics, Body in White, Electrical System and Electronics)

Microsoft Office (Excel, PowerPoint, Word, etc)

Problem solving process, including root cause analysis

Communication Skills (Ability to communicate and present issues to stakeholders)


Regularly required to stand; sit; and use hands to finger, handle, or feel

Occasionally required to walk; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell

Occasionally lift and/or move up to 50 pounds

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus


5-10 years of manufacturing experience in the truck industry or heavy-duty industry

3-5 years of manufacturing experience in the field of quality

CDL preferred otherwise must meet the requirements to pass the CDL test to start

Willing to travel abroad


United States
Position Title

Product Auditor

Functional Area

Quality & Environment
Travel Required (maximum)

Occasional Travel
About us

Founded in 1900, Mack Trucks is an iconic brand that embodies the American spirit: pioneering, hard-working, authentic and ambitious. Mack trucks are recognized around the world as “The American Truck You Can Count On,” thanks to our durable, reliable and application-driven vehicles that get the job done. With Mack Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.

Mack is part of the Volvo Group, one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus and Volvo Penta.

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Volvo Group North America is an Equal Opportunity Employer

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