Offers “Ubisoft”

Expires soon Ubisoft

Local IT Technician Zorana Stracenski

  • Belgrade, SERBIA
  • IT development

Job description



Ubisoft is one of the leaders in entertainment, with a rich portfolio of well-known brands worldwide. We are committed to enriching players’ lives with original & memorable entertainment experiences. Ubisoft Belgrade was established in 2016 and focuses on strengthening Ubisoft's presence, with the main expertise in PC. Here you will get a chance to work together with young, creative and talented individuals who are just as passionate about gaming as you are!

The Local IT Technician is responsible for delivering on-site support on the hardware and software used Ubisoft employees and when need be he also delivers basic training to end users.

Responsibilities:

·  Offering on-site support to end users on hardware (workstations and printers) and standard software (Windows OS, office pack)
·  Ensuring Security team’s best practices are applied on all workstations
·  Building and installing the new employees work environment
·  Ensuring proper meeting room configuration
·  Interacting with external vendors regarding repair of hardware
·  Delivering one-on-one or group classroom technical training to employees
·  Gathering employee satisfaction ratings through ticket surveys
·  Being proactive, identifying and communicating potential improvement to his manager
·  Ensuring the proper follow-up on issues and requests
·  Updating the knowledge base with newly diagnosed problems
·  Carrying out all other related tasks

 

Requirements:

·  College diploma in Information Technology, or equivalent experience
·  MCSE, MCSA or MCP certification is an asset
·  2+ years of experience in technical support to end users

Knowledge

·  Good English skills (spoken and written)
·  Expertise in PC and laptop support and latest hardware news
·  Excellent knowledge of Microsoft operating systems
·  Excellent knowledge of the Microsoft Office suite
·  Good knowledge of networking, cabling
·  Good knowledge of SMS, Active Directory
·  Knowledge of multimedia equipment is an asset
·  Scripting ability (batch files, VBScript, PowerShell) is an asset
·  Knowledge of agile methodologies is an asset
·  Mac OS X knowledge is an asset

Skills

·  Great sense of customer service
·  Ability to work effectively in a fast paced changing environment

 

Ubisoft offers:

-         Opportunity to work and learn from most technically gifted people in gaming industry using latest technology and solutions

-         Modern and cozy offices in downtown Belgrade

-         Possibility to travel abroad

-         Great referral fees

-         Private health insurance

-         Flexible working hours

-         A numerous fun activities you can participate in as well as very casual and friendly working environment

-         Game room and your own Uplay account          

We build worlds that are a playground for the imagination, offering moments of surprise, fun and adventure as well as opportunities for learning and self-discovery.

Join us and become a key part in the gaming world!

Make every future a success.
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