Loss Prevention Investigator

Job description

Style is never in short supply at our more than 500 HomeGoods stores and we are constantly on a mission to provide the little surprises and extra touches that make a house feel like home. Same with working here. Our environment is ever-changing, yet always encouraging. Every shift is a new opportunity to Discover Different.

 

 

The Loss Prevention Investigator is part of a fast-growing, ever changing environment that partners with Store Operations to ensure we provide the best experience to our internal and external customers. With a focus on internal cases, the Investigator takes complex investigations head-on through establishing solid partnerships with store and Loss Prevention leadership, law enforcement agencies and utilizes cutting edge methods to identify and deter internal dishonesty.  The Investigator is responsible for assisting with a strategy to combat internal dishonesty across our brands within an assigned market, takes a proactive approach to resolving losses within all assigned stores through training and awareness.

 

Responsibilities

·  Utilize loss prevention reporting tools to identify and investigate internal cases at the direction of the District Loss Prevention Manager.
·  Manage the internal theft program in a market of high-volume retail store locations.
·  Identify potential acts of internal dishonesty through exception reporting, behavior observation and internal referrals.
·  Thoroughly build and document cases to support findings and resolution.
·  Interview associates in accordance to Wicklander-Zulawski (WZ) and company’s best practices.
·  Utilize exception reports, surveillance, and employee tips to generate cases.
·  Work with outside agencies such as police, courts and legal to bring cases to resolution.
·  Teach fact finding/investigation techniques to LP Associates.
·  Partner with District/Store Management to build LP awareness.
·  Utilize market resources to build cases.

 

Requirements

·  Excellent communication, written and verbal.
·  Time management and prioritization skills.
·  College degree in Criminal Justice preferred.
·  3 years of Loss Prevention investigative experience with a focus on internal dishonesty.
·  Familiarity with progressive Loss Prevention and Shrink reduction strategies.
·  The proven ability to partner with District/Store Management to decrease shrink.
·  Formalized interview/interrogation training (WZ a plus).
·  Multi-store investigation experience preferred.

 

At HomeGoods, we embrace the unknown⁠—with new products, new challenges and new ways to make a house a home. Our products add little, special touches to customers' lives and our people do the same for each other. Everyone supports each other to Discover Different—here and throughout the entire TJX family, which includes TJ Maxx, Marshalls, Sierra, and Homesense.

 

Discover Different means we embrace each other’s differences and unique perspectives. We consider all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status. We also provide reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

 Posting Notes: HomeGoods District 0317 || 1600 Ethan Way || Sacramento || CA || 95825

 

Nearest Major Market: Sacramento
Job Segment: Loss Prevention, Investigation, Criminal Investigator, Supply, Security, Legal, Operations, Retail