Quality Responsible for KYC Project

Job description

Responsibilities

Your Mission:

Performs daily quality control checks on the files analyzed by the KYC analysts and monitors the level of performance of both the analyst and the entire team level.

Your Role in a Nutshell:

• Produces the performance report for each analyst;

• Identifies risks related to the not performance of the KPIs agreed with the client;

• Offers support to the KYC team leaders/ team coordinators in performing the action plans for solving the quality issues;

• Contributes at the improvement of the optimisation ideas;

• Based on the control results identifies quality improvements opportunities for KYC activities.

Profile Required

A little about You:

• Able to work in high pressure environment

• Experience in quality controlling - 1-2 years

• Fluent in French

• Very good effective communication skills both written and oral

• Work experience in retail banking sector is a plus

• Very good attention to details

• Risk orientation skills

• Positive attitude and a cooperative person

Business Insight

Faire partie de Société Générale European Business Services signifie travailler dans un environnement dynamique et actif où ton travail a un impact réel sur l'activité de la compagnie.

Nos équipes travaillent en mode Agile et sont constamment encouragées à collaborer dans des projets transversaux qui leur permettent d'apprendre et de s'adapter ensemble en vue de contribuer à la croissance de notre centre d'excellence.

All our positions are open to people with disabilities

Job code: 19000TJK
Business unit: SG European Business Services
Starting date: 02/12/2019
Date of publication: 25/10/2019