Field Service Engineer (UPS / Low Voltage)

Job description

We are currently seeking a professional to join Schneider Electric as Field Services Engineer

Location: Selangor, Malaysia


In this role, you will

· To perform field service activities (customer site service) involving the installation supervision, commissioning, maintaining, modification and repair or investigate of Gutor customize AC & DC UPS equipment.
· Responsible for a region or subgroup of field services.
· Performs installation supervision and commissioning of Gutor products including the batteries.
· Performs maintenance for Gutor UPS equipment including batteries.
· Trains customers on equipment operation and maintenance of Gutor products.
· Represents Gutor in dealing with customer concerns.
· Responsible for identifying and reporting failure modes encountered when in the field.
· Also responsible for determining the cause of these failures.
· Solve UPS problems at customers site and provides reports on these issues.
· Providing 24hrs telephone support for customers.
· Acquisition of Customer Service products.

Desired profile

Qualifications :

To be successful in this role, you should meet the following requirements:

· Degree/Diploma in Electrical / Electronic engineering

· Computer literacy is a necessary

· 2-3 yrs exp. in Oil & Gas sector, Power Generation or UPS technical experience is an added advantage.

· Willing to travel up to 85% within international country (onshore & offshore).

· Write and fluent in spoken English and Bahasa Malaysia, additional language will added advantage.