Order Management Administrator - 9 months Maternity Cover

Job description

Make the most of your energy in a career at Schneider Electric


Internal mobility is a top priority at Schneider Electric. If you're looking for your next step up or want to try something new, applying for an internal job posting can help you further develop your career. Every day, we empower employees to achieve more and experience exciting careers. This is your opportunity to take control of your own career and move in the direction you want to go.

At Schneider Electric every employee has the power to take control over your career. Our comprehensive Total Employee Experience enables you to manage your professional development and prepare for the next step in your career. This offer includes: a competitive health and wellness package, retirement plans, World Employee Share Ownership Plan, mentoring, internal and international mobility, technical, functional, individual and managerial development, and much more. At Schneider Electric, we're working together to power the future.
Care, Connect, Challenge, Commit.
Our values define our company. Who we are, our customer approach, how we do business, what it's like to work here, and the kind of people we want to attract and retain. We care for our planet, our customers, our company, our team, and ourselves. We connect to customers and colleagues; we are open and respectful. We challenge others and embrace challenges ourselves. We commit to change by leading the change.
We have a great opportunity for the right person to join our team as an Order Management Coordinator.

Summary of the role:

The Order Administrator will be responsible for the administration of all incoming standard orders, including validation, resolution of issues & entering them into the system in line with agreed KPI's and quality standards and management of the whole order booking process while interacting closely with all the team members.

The person will be working as part of the Order Management Group, and reporting to the OM team manager.

Essential Functions:

· Verify orders and ensure that they include all mandatory information required to be able to process them; escalate in the timely manner
· Process the orders within the KPIs
· Verify that all prices are correct and checking the quotes
· Ensure that all products included in the orders are active for the region (i.e. detect phase-outs)
· Assist Team Manager in any issue in first instance and escalate the problem when necessary.
· Assist in resolving order discrepancies
· Escalate any issue which was not solved in 24 hrs or needs manager help to be solved
· Availability to cover order entry team members
· Ensure that the end to end process is completely fulfilled
· Other duties as assigned
Please apply on line.

Desired profile

Qualifications :

Education:

Third Level Diploma or equivalent with three years relevant experience

Education & Experience Required

- Familiarity with computers and related software.

- Strong verbal and written communication skills with the ability to work independently and handle multiple tasks at the same time

- Flexibility and willingness to work additional hours during high peak volume times during each quarter.

- Organizational and problem solving skills with attention to detail is highly desired.

- Fluency in English & a second European Language