Channel Program Manager

Job description

Schneider Electric has an opportunity for a Channel Program Manager within US Channel Operations organization.

This role will help manage operational and digital projects designed to improve the efficiency or effectiveness of the electrical distribution channel (wholesale electrical distributors, retailers, e-tailers, and catalog partners). This role will report to the Senior Manager of US Channel Operations and will be critical in managing agile projects and driving major business transformations.

Schneider Electric creates connected technologies that reshape industries, transform cities and enrich lives. Our 135,000+ employees thrive in more than 100 countries. From the simplest of switches to complex operational systems, our technology, software and services improve the way our customers manage and automate their operations. Help us deliver solutions that ensure Life Is On everywhere, for everyone and at every moment.

https://youtu.be/4EtpkB0cuXE

Great people make Schneider Electric a great company.

What do you get to do in this position?
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Serve as the channel day-to-day point person for the management of the US channel's personalized homepage experience for distributors, including:

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Track partner feedback via analytics, our Medallia survey platform, and partner meetings. Delegate actions to key owners

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Work with Digital Customer Experience (DCX) to manage the list of requirements from channel team and distributor partners

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Manage backlog list of programming improvement elements with channel team, DCX and global project team

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Ensure content is refreshed on the homepage and drives a positive customer experience

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Help drive internal and external awareness of the digital experience and its benefits

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Support the Manager of Digital Enablement in the Point of Sales strategy and work with the US Sales team to activate partners onto the new reporting system. Ensure reporting back out to partners

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Support deployment of new external reporting capability for partners via Tableau API

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Support adoption of APIs with partners

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Lead on new transformation asks of the channel that require channel research, partner involvement, change management etc.

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Monitor and help support the achievement of the Key Objectives of US Channel Strategy, Operations and Digital Enablement

Desired profile

Qualifications :

We know skills and competencies show up in many different ways and can be based on your life experience. If you do not necessarily meet all the requirements that are listed, we still encourage you to apply for the position.

This job might be for you if:

• Minimum of 3 years progressive experience within Schneider Electric in related roles (Project Management, Process Improvement, Customer Analytics or other applicable experience is required)

• Experience successfully leading complex tasks within a team

• High technological aptitude

• Outstanding task, process and project management skills

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Strong interpersonal, communication and presentation skills

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Enthusiastic about driving transformation and comfortable working in an ambiguous environment

• The ability to effectively work with and manage both local and global teams across multiple disciplines/functions and levels of the organization

• Strong collaborative negotiation skills to handle issue escalation and to drive positive results

• Analytical, yet agile approach to problem solving

·  Schneider Electric offers a robust benefits package to support our employees such as flexible work arrangements, paid family leave, 401(k)+ match, and more. Click here to find out more about working with us:  http://se.com/us/careers . 

 

We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We're recognized around the world for welcoming people as they are. We create an inclusive culture where all forms of diversity are seen as a real value for the company.  See what our people have to say about working for Schneider Electric.  

https://youtu.be/C7sogZ_oQYg   

 

Let us learn about you! Apply today. 

  

You must submit an online application to be considered for any position with us. This position will be posted until filled. 

  

It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct. 

  

Concerning agencies:  Schneider Electric does not accept unsolicited resumes and will not be responsible for fees related to such. 

  

Schneider Electric is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.